DevRev Inc. vs Zendesk
DevRev Inc. vs Zendesk, compared side by side on 20 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: DevRev Inc. is on 64/100 and Zendesk on 62/100.
Where each one leads
DevRev Inc.
- funding raised: $151M against $500K
Zendesk
- agent readiness: 61/100 against 21/100
- domain rating: 93/100 against 74/100
- headcount: 6,706 against 938
At a glance
| Measure | DevRev Inc. | Zendesk |
|---|---|---|
| What it is | AI-native platform unifying customer support and product development with a knowledge graph. | Cloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools. |
| Category | AI-native platform, Customer Support, Product Development, Knowledge Graph | Customer Service, Software, AI, SaaS |
| Sells toBusiness model | B2B | B2B |
| Offering | Platform | Software |
| Founded | 2020 | 2007 |
| Headquarters | Palo Alto, United States | San Francisco, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | DevRev Inc. | Zendesk |
|---|---|---|
| Employees | 938 | 6,706 |
| Total funding | $151M | $500K |
| Latest round | Series A | Seed |
| Valuation | $1.1B | $10B |
| LinkedIn followers | 57,157 | Not published |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | DevRev Inc. | Zendesk |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 64/100 | 62/100 |
| Traction | 60/100 | 48/100 |
| Team | 50/100 | 30/100 |
| Community | 8/100 | Not published |
| Search visibility | 51/100 | 33/100 |
| Quality | 76/100 | 81/100 |
| Agent readinessHow well an AI agent can read and act on the site | F (21/100) | C (61/100) |
| Domain ratingLink authority, 0-100 | 74/100 | 93/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | DevRev Inc. | Zendesk |
|---|---|---|
| Hosting | Vercel | Not detected |
| CDN | Vercel | Cloudflare |
| Frameworks | Not detected | Next.js |
| Analytics | Not detected | Google Tag Manager |
| Support stack | Not detected | Zendesk |
| Open source | No | Yes |
DevRev Inc. vs Zendesk: common questions
Which is better, DevRev Inc. or Zendesk?
On our 0-100 score DevRev Inc. rates higher (64/100 against 62/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 20 data points above: read the rows that match what you are buying for.
How do DevRev Inc. and Zendesk compare on the numbers?
DevRev Inc. leads on funding raised ($151M against $500K). Zendesk leads on agent readiness (61/100 against 21/100), domain rating (93/100 against 74/100), headcount (6,706 against 938).
Read the full DevRev Inc. review and pricing or the Zendesk review and pricing. You can also browse other DevRev Inc. alternatives we track.