Circuit vs Zendesk
Circuit vs Zendesk, compared side by side on 20 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Circuit is on 44/100 and Zendesk on 62/100.
Where each one leads
Circuit
- funding raised: $48.3M against $500K
Zendesk
- our overall score: 62/100 against 44/100
- agent readiness: 61/100 against 36/100
- domain rating: 93/100 against 33/100
- headcount: 6,706 against 54
At a glance
| Measure | Circuit | Zendesk |
|---|---|---|
| What it is | Your best people can't be everywhere. Their expertise can. Circuit helps manufacturing and service teams quote, troubleshoot, and support with confidence. | Cloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools. |
| Category | Conversational AI, AI Agent, Customer Service Automation, Workflow Automation | Customer Service, Software, AI, SaaS |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Software |
| Founded | 2016 | 2007 |
| Headquarters | San Francisco, United States | San Francisco, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | Circuit | Zendesk |
|---|---|---|
| Employees | 54 | 6,706 |
| Total funding | $48.3M | $500K |
| Latest round | Seed | Seed |
| Valuation | Not published | $10B |
| LinkedIn followers | 6,303 | Not published |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Circuit | Zendesk |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 44/100 | 62/100 |
| Traction | 56/100 | 48/100 |
| Team | 30/100 | 30/100 |
| Community | 15/100 | Not published |
| Search visibility | 20/100 | 33/100 |
| Quality | 45/100 | 81/100 |
| Agent readinessHow well an AI agent can read and act on the site | F (36/100) | C (61/100) |
| Domain ratingLink authority, 0-100 | 33/100 | 93/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Circuit | Zendesk |
|---|---|---|
| CDN | Cloudflare | Cloudflare |
| CMS | Webflow | Not detected |
| Frameworks | Not detected | Next.js |
| Analytics | Google Analytics 4, Linkedin Insight, Facebook Pixel | Google Tag Manager |
| Support stack | Not detected | Zendesk |
| Open source | No | Yes |
Circuit vs Zendesk: common questions
Which is better, Circuit or Zendesk?
On our 0-100 score Zendesk rates higher (62/100 against 44/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 20 data points above: read the rows that match what you are buying for.
How do Circuit and Zendesk compare on the numbers?
Circuit leads on funding raised ($48.3M against $500K). Zendesk leads on our overall score (62/100 against 44/100), agent readiness (61/100 against 36/100), domain rating (93/100 against 33/100), headcount (6,706 against 54).
Read the full Circuit review and pricing or the Zendesk review and pricing. You can also browse other Circuit alternatives we track.