CallMiner vs Five9
CallMiner vs Five9, compared side by side on 22 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: CallMiner is on 62/100 and Five9 on 62/100.
Where each one leads
CallMiner
Leads on none of the measures we hold for both companies.
Five9
- headcount: 3,051 against 333
- LinkedIn following: 121,557 against 30,867
At a glance
| Measure | CallMiner | Five9 |
|---|---|---|
| What it is | AI-powered conversation intelligence and customer experience automation platform. | Cloud contact center software provider. |
| Category | Conversation Intelligence, Customer Experience (CX), AI-Powered Automation, Speech Analytics | Artificial Intelligence, Customer Service, Cloud Computing, Cloud Contact Center Software |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Software |
| Founded | 2002 | 2001 |
| Headquarters | Waltham, United States | San Ramon, USA |
| Status | Active | Active |
Size, funding and growth
| Measure | CallMiner | Five9 |
|---|---|---|
| Employees | 333 | 3,051 |
| Total funding | $85.0M | $71.6M |
| Latest round | Series F | Series D |
| Valuation | Not published | $1.1B |
| LinkedIn followers | 30,867 | 121,557 |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | CallMiner | Five9 |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 62/100 | 62/100 |
| Traction | 60/100 | 59/100 |
| Team | 70/100 | 70/100 |
| Community | 8/100 | 15/100 |
| Search visibility | 43/100 | 45/100 |
| Quality | 68/100 | 68/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (43/100) | D (41/100) |
| Domain ratingLink authority, 0-100 | 73/100 | 77/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | CallMiner | Five9 |
|---|---|---|
| Hosting | AWS | Self Managed |
| Frameworks | Bootstrap | Tailwind CSS, Bootstrap |
| Analytics | Google Tag Manager | Google Tag Manager |
CallMiner vs Five9: common questions
Which is better, CallMiner or Five9?
Both score the same on our 0-100 rating, so the choice comes down to the 22 data points in the tables above rather than overall company strength.
How do CallMiner and Five9 compare on the numbers?
Five9 leads on headcount (3,051 against 333), LinkedIn following (121,557 against 30,867).
Read the full CallMiner review and pricing or the Five9 review and pricing. You can also browse other CallMiner alternatives we track.