BMC Helix ITSM vs ScaleOps
BMC Helix ITSM vs ScaleOps, compared side by side on 17 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: BMC Helix ITSM is on 41/100 and ScaleOps on 63/100.
Where each one leads
BMC Helix ITSM
- domain rating: 81/100 against 62/100
- headcount: 8,773 against 149
- LinkedIn following: 340,051 against 18,401
ScaleOps
- our overall score: 63/100 against 41/100
- agent readiness: 50/100 against 41/100
At a glance
| Measure | BMC Helix ITSM | ScaleOps |
|---|---|---|
| What it is | An AI-powered IT service management platform for automating and optimizing IT workflows and service delivery. | ScaleOps provides an autonomous cloud and AI infrastructure platform that optimizes Kubernetes resources in real-time, reducing cloud spending by up to 80%. |
| Category | IT Service Management (ITSM), IT Service Management, Enterprise Software, Cloud Computing | Cloud Cost Optimization, Kubernetes Optimization, AI Infrastructure, DevOps |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Platform |
| Founded | 1980 | 2022 |
| Headquarters | Houston, United States | New York, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | BMC Helix ITSM | ScaleOps |
|---|---|---|
| Employees | 8,773 | 149 |
| Headcount growthLast 12 months | -10.3% | Not published |
| Total funding | Not published | $210M |
| Latest round | Not published | Series C |
| Valuation | Not published | $800M |
| LinkedIn followers | 340,051 | 18,401 |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | BMC Helix ITSM | ScaleOps |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 41/100 | 63/100 |
| Traction | 20/100 | 60/100 |
| Team | 70/100 | 70/100 |
| Community | 8/100 | Not published |
| Search visibility | 36/100 | 32/100 |
| Quality | Not published | 68/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (41/100) | D (50/100) |
| Domain ratingLink authority, 0-100 | 81/100 | 62/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | BMC Helix ITSM | ScaleOps |
|---|---|---|
| CDN | Cloudflare | Cloudflare |
| Frameworks | Tailwind CSS | Alpinejs, Tailwind CSS |
| Analytics | Not detected | Google Tag Manager, Amplitude |
| Support stack | Not detected | HubSpot |
BMC Helix ITSM vs ScaleOps: common questions
Which is better, BMC Helix ITSM or ScaleOps?
On our 0-100 score ScaleOps rates higher (63/100 against 41/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 17 data points above: read the rows that match what you are buying for.
How do BMC Helix ITSM and ScaleOps compare on the numbers?
BMC Helix ITSM leads on domain rating (81/100 against 62/100), headcount (8,773 against 149), LinkedIn following (340,051 against 18,401). ScaleOps leads on our overall score (63/100 against 41/100), agent readiness (50/100 against 41/100).
Read the full BMC Helix ITSM review and pricing or the ScaleOps review and pricing. You can also browse other BMC Helix ITSM alternatives we track.

