Autotask vs Zapier
Autotask vs Zapier, compared side by side on 24 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Autotask is on 55/100 and Zapier on 77/100.
Where each one leads
Autotask
Leads on none of the measures we hold for both companies.
Zapier
- our overall score: 77/100 against 55/100
- agent readiness: 71/100 against 46/100
- domain rating: 91/100 against 79/100
- headcount: 1,447 against 626
- headcount growth: +17.9% against -25.0%
- funding raised: $1.3B against $5.0M
- LinkedIn following: 360,432 against 61,363
At a glance
| Measure | Autotask | Zapier |
|---|---|---|
| What it is | Developed and offered hosted IT business management software for IT service providers. | Zapier automates workflows by connecting web applications, enabling users to move data and automate tasks without coding. |
| Category | IT Service Management, Business Process Automation, Customer Relationship Management, Field Service Management | Workflow Automation, Application Integration, Low-Code Development, No-Code Development |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Platform |
| Founded | 2001 | 2011 |
| Headquarters | East Greenbush, United States | San Francisco, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | Autotask | Zapier |
|---|---|---|
| Employees | 626 | 1,447 |
| Headcount growthLast 12 months | -25.0% | +17.9% |
| Total funding | $5.0M | $1.3B |
| Latest round | Seed | Series C |
| Valuation | Not published | $5.0B |
| LinkedIn followers | 61,363 | 360,432 |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Autotask | Zapier |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 55/100 | 77/100 |
| Traction | 53/100 | 60/100 |
| Team | 70/100 | 70/100 |
| Community | 15/100 | 8/100 |
| Search visibility | 33/100 | 66/100 |
| Quality | 58/100 | 87/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (46/100) | B (71/100) |
| Domain ratingLink authority, 0-100 | 79/100 | 91/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Autotask | Zapier |
|---|---|---|
| Hosting | Azure | Vercel |
| CDN | Cloudflare | Vercel |
| CMS | WordPress | Not detected |
| Frameworks | Jquery, Tailwind CSS, Bootstrap | Next.js |
| Analytics | Google Tag Manager | Google Tag Manager |
| Support stack | Not detected | Zendesk |
Autotask vs Zapier: common questions
Which is better, Autotask or Zapier?
On our 0-100 score Zapier rates higher (77/100 against 55/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 24 data points above: read the rows that match what you are buying for.
How do Autotask and Zapier compare on the numbers?
Zapier leads on our overall score (77/100 against 55/100), agent readiness (71/100 against 46/100), domain rating (91/100 against 79/100), headcount (1,447 against 626), headcount growth (+17.9% against -25.0%), funding raised ($1.3B against $5.0M), LinkedIn following (360,432 against 61,363).
Read the full Autotask review and pricing or the Zapier review and pricing. You can also browse other Autotask alternatives we track.