Acumatica vs Kayako
Acumatica vs Kayako, compared side by side on 17 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Acumatica is on 63/100 and Kayako on 34/100.
Where each one leads
Acumatica
- our overall score: 63/100 against 34/100
- agent readiness: 47/100 against 39/100
- headcount: 785 against 62
- LinkedIn following: 130,359 against 6,661
Kayako
Leads on none of the measures we hold for both companies.
At a glance
| Measure | Acumatica | Kayako |
|---|---|---|
| What it is | Cloud ERP software for growing businesses, offering integrated financial, distribution, manufacturing, and CRM capabilities. | Customer service and help desk software unifying communication channels for businesses. |
| Category | Enterprise Software, SMB Software, ERP, Financial Management | Customer Support Software, Help Desk Software, CRM Software, Live Chat Software |
| Sells toBusiness model | B2B | B2B |
| Offering | Software | Software |
| Founded | 2008 | 2001 |
| Headquarters | Bellevue, United States | London, United Kingdom |
| Status | Active | Active |
Size, funding and growth
| Measure | Acumatica | Kayako |
|---|---|---|
| Employees | 785 | 62 |
| Headcount growthLast 12 months | +66.3% | Not published |
| Total funding | $48.3M | Not published |
| Latest round | Series C | Not published |
| LinkedIn followers | 130,359 | 6,661 |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | Acumatica | Kayako |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 63/100 | 34/100 |
| Traction | 58/100 | 18/100 |
| Team | 70/100 | 60/100 |
| Search visibility | 35/100 | 28/100 |
| Quality | 68/100 | Not published |
| Agent readinessHow well an AI agent can read and act on the site | D (47/100) | F (39/100) |
| Domain ratingLink authority, 0-100 | 77/100 | 82/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | Acumatica | Kayako |
|---|---|---|
| CDN | Not detected | Cloudflare |
| CMS | Not detected | WordPress |
| Frameworks | Jquery, Bootstrap | Tailwind CSS, Bootstrap |
| Analytics | Google Tag Manager | Google Analytics 4, Google Tag Manager, Mixpanel |
| Support stack | Not detected | HubSpot |
What users say
| Measure | Acumatica | Kayako |
|---|---|---|
| Reddit sentimentThreads we track | 0 positive, 3 negative across 6 threads | Not published |
“I've had a handful of conversations lately with SMBs who are venting about Acumatica mainly around licensing costs creeping up and integrations feeling clunky as they scale. Is this a wider pattern people are seeing? Curious if others in th”r/acumaticaerp
Acumatica vs Kayako: common questions
Which is better, Acumatica or Kayako?
On our 0-100 score Acumatica rates higher (63/100 against 34/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 17 data points above: read the rows that match what you are buying for.
How do Acumatica and Kayako compare on the numbers?
Acumatica leads on our overall score (63/100 against 34/100), agent readiness (47/100 against 39/100), headcount (785 against 62), LinkedIn following (130,359 against 6,661).
What do real users say about Acumatica and Kayako?
Acumatica: 0 positive and 3 negative mentions across 6 Reddit threads we track, mostly in r/acumaticaerp.
Read the full Acumatica review and pricing or the Kayako review and pricing. You can also browse other Acumatica alternatives we track.