24x7 WP Support vs Automattic
24x7 WP Support vs Automattic, compared side by side on 15 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: 24x7 WP Support is on 9/100 and Automattic on 73/100.
Where each one leads
24x7 WP Support
Leads on none of the measures we hold for both companies.
Automattic
- our overall score: 73/100 against 9/100
- agent readiness: 49/100 against 43/100
- domain rating: 93/100 against 64/100
At a glance
| Measure | 24x7 WP Support | Automattic |
|---|---|---|
| What it is | Provides 24/7 WordPress support, maintenance, security, and development services for businesses. | The company behind WordPress.com, WooCommerce, Tumblr, and Jetpack, empowering individuals and businesses to build and manage their online presence. |
| Category | Web Development, Website Maintenance, WordPress Support, E-commerce Support | Web Development, CMS, E-commerce, Open Source |
| Sells toBusiness model | B2B | B2B |
| Offering | Services | Platform |
| Founded | 2017 | 2005 |
| Headquarters | Dallas, United States | San Francisco, United States |
| Status | Active | Active |
Size, funding and growth
| Measure | 24x7 WP Support | Automattic |
|---|---|---|
| Employees | Not published | 2,153 |
| Headcount growthLast 12 months | Not published | -93.2% |
| Total funding | Not published | $300M |
| Valuation | Not published | $3.0B |
| LinkedIn followers | Not published | 159,411 |
StartupHub scores
Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.
| Measure | 24x7 WP Support | Automattic |
|---|---|---|
| StartupHub scoreOur 0-100 rating | 9/100 | 73/100 |
| Traction | Not published | 60/100 |
| Team | Not published | 50/100 |
| Community | Not published | 8/100 |
| Search visibility | 12/100 | 44/100 |
| Quality | Not published | 87/100 |
| Agent readinessHow well an AI agent can read and act on the site | D (43/100) | D (49/100) |
| Domain ratingLink authority, 0-100 | 64/100 | 93/100 |
Technology
Detected on each public site, so it reflects the marketing stack as well as the product.
| Measure | 24x7 WP Support | Automattic |
|---|---|---|
| Hosting | Self Managed | Self Managed |
| CMS | Not detected | WordPress |
| Frameworks | Jquery, Bootstrap | Not detected |
| Analytics | Google Analytics 4, Google Tag Manager, Segment, Facebook Pixel | Segment, Jetpack Stats |
| Support stack | Crisp | Not detected |
| Open source | No | Yes |
| Self-hostable | No | Yes |
24x7 WP Support vs Automattic: common questions
Which is better, 24x7 WP Support or Automattic?
On our 0-100 score Automattic rates higher (73/100 against 9/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 15 data points above: read the rows that match what you are buying for.
How do 24x7 WP Support and Automattic compare on the numbers?
Automattic leads on our overall score (73/100 against 9/100), agent readiness (49/100 against 43/100), domain rating (93/100 against 64/100).
Read the full 24x7 WP Support review and pricing or the Automattic review and pricing. You can also browse other 24x7 WP Support alternatives we track.