#Customer Success

Sciene AI Companion Automates Customer Success

Sciene's AI Companion platform, built on Databricks, automates customer success tasks, boosting productivity and enabling personalized, data-informed client service at scale.

Databricks Crowns AI Innovators

Databricks celebrates top customer achievements, with Axpo earning the AI Innovation Award for pioneering AI solutions on the Databricks Platform.

ChatGPT Overhauls Customer Success

OpenAI's ChatGPT is transforming customer success by automating data synthesis, communication, and operational tasks for CSMs.

Salesforce Unleashes Agentic AI for Customer Success

Gainsight Launches Atlas: A New Generation of AI Agents for Customer Retention and Growth

Korl Secures $5 Million in Seed Funding to Revolutionize Customer Communications

Totango Acquires Parative AI's IP with Launch of Unison

<p>Totango launches Unison, an AI-powered growth engine, to predict churn and drive customer expansion.</p> <p>Unison’s custom AI models offer enterprise-grade precision, empowering revenue teams to forecast risks months in advance.</p> <p>Following the Parative AI acquisition, Totango strengthens its product lineup with Unison for unmatched customer success insights.</p>

Staircase AI Acquired by Gainsight to Extend Leadership in Human-First AI

Staircase AI Raises $4 Million in Seed Round to Create B2B Relationship Intelligence Platform

Staircase Relationship Intelligence (SRI) enables Customer Success teams to generate annual recurring revenue (ARR) and upsell opportunities through proactive relationship monitoring