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#Customer Interactions

1 articles with this tag

Bessemer's Take on Voice AI Expanding Beyond Commands
Market Research

Bessemer's Take on Voice AI Expanding Beyond Commands

<p>IVR still representing over a $5 billion market today.</p><p>New speech-native models have ultra-low latency with response times of ~300 milliseconds</p><p>Voice AI Agent quality and execution speed will be the defining factors for success in this category.</p>

over 1 year ago