#Contact Centers

Fujitsu's Dippu Singh on AI for Voice Data Analysis

Dippu Kumar Singh from Fujitsu outlines an AI-powered "VoiceOps" framework for contact centers, detailing its architecture, benefits, and future development.

AmplifAI Secures $33.7M for Contact Center AI Platform

AmplifAI , an AI-powered platform for contact center performance, secured $33.7 million in Series B funding and credit facility.

AmplifAI Secures $33.7M for Contact Center AI Platform

AmplifAI , an AI-powered platform for contact center performance, secured $33.7 million in Series B funding and credit facility.

GenAI Startup Zingly Secured $10M to Upend CX Waiting on Hold

Invoca Unveils Advanced AI Tools for Enhanced Digital Marketing and Contact Centers