#Contact Centers
5 articles with this tag
Artificial Intelligence
Fujitsu's Dippu Singh on AI for Voice Data Analysis
Dippu Kumar Singh from Fujitsu outlines an AI-powered "VoiceOps" framework for contact centers, detailing its architecture, benefits, and future development.
7 months ago
Funding Round
AmplifAI Secures $33.7M for Contact Center AI Platform
AmplifAI, an AI-powered platform for contact center performance, secured $33.7 million in Series B funding and credit facility.
about 1 year ago
Funding Round
AmplifAI Secures $33.7M for Contact Center AI Platform
AmplifAI, an AI-powered platform for contact center performance, secured $33.7 million in Series B funding and credit facility.
about 1 year ago
Press Release
GenAI Startup Zingly Secured $10M to Upend CX Waiting on Hold
over 2 years ago
Press Release
Invoca Unveils Advanced AI Tools for Enhanced Digital Marketing and Contact Centers
about 3 years ago
