Teamogic

Teamogic deals with employees motivation and engagement at contact centers, and other organizations, where performance of employees as a team is important. Onsite managers in contact centers need to make sure that everybody in their shift are engaged and perform at their best. They need to be perceptive looking for problems and handling issues in real-time, along with all their other tasks. No wonder that onsite managers are overburdened and facing difficulties. By means of artificial intelligence and Human Dynamics science, Teamogic provides a decision support tool that tracks the teams activity for the manager. It generates real-time notifications about work related issues where the manager's attention is required, together with concise and clear recommendations to optimize employees' motivation and engagement. Managers are not required to analyze or track data and dashboards. Teamogic's purpose is to provide immediate business value, while decreasing management burden.