Staircase AI

Customer analytics platform using AI to predict churn and uncover growth opportunities.

Last updated Sep 13, 2026

Website

2020Active8San Francisco, United States

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About

Staircase AI offers a Customer Intelligence Platform that provides real-time, AI-powered customer engagement insights across all conversations. It is designed to help Customer Success teams improve retention, expansion, and efficiency by using autonomous agents built for CS workflows. Staircase AI is part of the Gainsight Customer Platform.

Competitors & alternatives (8)

Staircase AI alternatives

Listed competitors

Gainsight

Customer success platform for businesses to drive customer retention and growth.

Catalyst

Customer success platform that helps businesses retain and grow their customer base.

Also in this space

Key facts

At-a-glance profile data

Website: gainsight.com
Headquarters: San Francisco, United States
Founded: 2020
Employees: 8
Total funding: $4M (Seed)
Business model: B2B

Funding rounds

Funding rounds raised by Staircase AI
Date	Round	Amount	Lead investors
27 Oct 2021	Seed	$4M	-

Tech stack

Detected on gainsight.com, last scanned 15 Sept 2026. Run your own scan

Frontend: jQuery, Bootstrap
Analytics: Google Tag Manager
SEO: Yoast SEO
CMS / Builders: WordPress
CDN: Cloudflare
Email provider: Mimecast, Google Workspace
Email marketing: Mailgun
Cookie consent: OneTrust
Status page: Statuspage
Hiring platform: Jibe
Affiliate program: Self-hosted affiliate

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Scores

Measured, not editorial

Ahrefs DRMeasured by Ahrefs

80/100Top 25%

Q1 19median 44Q3 71

What this measures

Strength of the site’s backlink profile, on Ahrefs’ 0-100 Domain Rating scale. Licensed third-party data, not our opinion.

Check any domain free

Agent ReadinessMeasured by StartupHub.ai

55/100Top 25%

median 41

What this measures

How well an AI agent can read and use this site: structured data, clean markup, and whether key facts are reachable without running JavaScript. We scan the live site.

Scan this site yourself How to improve

Site SpeedMeasured by Google PageSpeed

44/100Bottom 25%

median 62Q3 77

What this measures

Google PageSpeed mobile performance for the company’s own site. Measured by Google, not by us.

Open in PageSpeed Insights

Data TrustMeasured by StartupHub.ai

95/100Top 25%only 1,337 scored

Q1 45median 61Q3 79

What this measures

Whether this company is a safe place to put your data: security posture, privacy signals, and reputation evidence we could verify.

API & MCP SecurityMeasured by StartupHub.ai

Measured live, on request

What this measures

What this company’s API or MCP server gives an anonymous stranger: transport, whether anything answers without credentials, CORS, response headers and, when an MCP server replies, which of its tools can be called with no key. Scanned live, on request, because a security verdict months old is worse than none.

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Frequently asked

Is Staircase AI trustworthy and reputable?

StartupHub's Data Trust & Reputation score for Staircase AI is 95 out of 100, a trusted rating, based on site security posture, privacy practices, malware and phishing checks, and public reputation signals.

How much funding has Staircase AI raised?

Staircase AI has raised a total of $4M in funding. The most recent round on record is Seed.

How many employees does Staircase AI have?

Staircase AI has approximately 8 people on record.

Does Staircase AI have an affiliate program?

Yes, Staircase AI has an affiliate program. The program runs on Self-hosted affiliate. Register here: gainsight.com/affiliates