Portillo's

“These hotdogs were ok. The actual dog itself could have been a little hotter (temperature wise). And I would have liked a bit more mustard on them. ... I dunno if I would order hot dogs from here again. Probably stick to the Italian beef.”

Food good app bad

“I absolutely love Portillo’s, but hate using the app. When ordering on the app, it does not allow you to choose your location. If you work too far away from the store, you want to use it is a pain and cumbersome and impossible to change wit…”more

It used to work…

“But now, it’s so bad. I realize that login issues of the past had to do with the hosting site and they weren’t specifically Portillo’s fault. I can deal with that getting cleared up by the host. But this version (V4.8.4) has some patch fixe…”more

Fast and yummy

“Waited for all the excitement to die down to go to the Allen Texas location. Sometimes your eyes are bigger then your stomach. Our food was hot, fresh and fast. Even brought home to eat. Although it was on the pricey side….i will get smalle…”more

Gone down hill terrible

“Wow have things changed for the worst since it was bought out ! No accountable! Food quality has gone down and also the customer service! Multiple times I have gotten my order burnt or wrong One time I got sick from it Here’s a good one. On…”more

Default options in app

“I’m so annoyed. I went to order in-app so that I could grab food quickly on lunch, but apparently the default option for a burger on the app is a double. I’m sorry- what? I forgot people even eat doubles, that’s so much food and just so unn…”more

Great service

“Have to say Joey Ruiz should run the restaurant, he goes up and above customer service , I was never going back because a month ago our food was cold and burnt, Couldn’t understand why because since u opened food was the best , But a friend…”more

Not living up to the Hype

“My wife was excited to try this place when it open. Well, we finally got the chance and from what we’ve seen online/videos it al looked really good…. Massive let down! Being half Italian, I tried the classic Italian beef with the works, goo…”more

First time years ago

“The first time many years ago, I was giving a crane training class up in Chicago! My students were from a power company there. I asked them where was a good place to go for lunch! They all said Portillo’s! I said ok, let’s go and try it!! W…”more

I love Portillo’s!✨

“Portillo’s is definitely one of my favorite restaurants of all time! I don’t live close to one, but if I pass it, I definitely have to go there. their Italian beef is so good I cannot pass it up. I would pay millions of dollars for that san…”more

Lovely!

“Don’t listen to these reviews and don’t be scared to download because the experience is seamless. Older people tend to have more difficulty with tech and apps, so I get it. But I’m one to assume a badly rated food app is an unusable food ap…”more