Eglue
About
e-Glue provides real-time adaptive solutions for customer interaction in call centers. Using its Real-time Adaptive Platform, call centers agents are provided with real-time prompts based on the analysis of contextual information from multiple disparate enterprise systems. E-glue has developed unique intelligent Electronic Performance Support System (EPSS) solutions that can effectively integrate knowledge, processes, and training into a seamless application that empowers agents with the ability to perform more effectively.
Tags
Performance
Company Timeline
No timeline data for this period
Score Breakdown
53Traction
35Team
0Visibility
10Profile
45Community
0Discussion (0)
Join the discussion
No comments yet. Be the first to share your thoughts!
Frequently Asked Questions
What does Eglue do?
e-Glue provides real-time adaptive solutions for customer interaction in call centers. Using its Real-time Adaptive Platform, call centers agents are provided with real-time prompts based on the analysis of contextual information from multiple disparate enterprise systems. E-glue has developed unique intelligent Electronic Performance Support System (EPSS) solutions that can effectively integrate knowledge, processes, and training into a seamless application that empowers agents with the ability…
How much funding has Eglue raised?
Eglue has raised a total of $27M in funding. The most recent round on record is Series C.
When was Eglue founded?
Eglue was founded in 2000.
What industry does Eglue operate in?
Eglue operates in Enterprise, Robotic Process Automation.
What is Eglue's current status?
Eglue's current operating status is: Acquired.