OpenAI has begun testing advertisements within ChatGPT in the U.S., targeting logged-in adult users on its Free and Go subscription tiers. Paid tiers like Plus, Pro, Business, Enterprise, and Education will remain ad-free. The move aims to fund broader access to AI features while maintaining user trust.
Funding Free Access
The company states that ads are crucial for supporting the significant infrastructure costs associated with keeping ChatGPT fast and reliable. This revenue stream, according to OpenAI, enables continued investment in improving AI capabilities and offering higher quality free and low-cost options.
Users uncomfortable with ads can upgrade to paid plans or opt out in the Free tier, though this may result in fewer daily messages. This AI advertising pivot is a significant step for the company.
Answer Independence and Privacy
OpenAI emphasizes that ads will not influence ChatGPT's answers, which are optimized solely for user helpfulness. Advertisements will be clearly labeled and visually distinct from AI-generated content.
Ad targeting will match advertiser offerings to conversation topics, past chats, and user interactions. For instance, researching recipes might trigger ads for meal kits. Advertisers will receive only aggregated performance data, such as views and clicks, not access to user chats, history, or personal details.
The company will not show ads to users identified or predicted to be under 18, nor will ads appear alongside sensitive topics like health or politics. OpenAI plans to expand responsibly as its safeguards mature.
User Control and Future Vision
Users will have controls to manage their ad experience, including dismissing ads, providing feedback, understanding why an ad was shown, deleting ad data, and managing personalization settings.
OpenAI sees conversational ads as a potentially valuable and relevant way for users to discover products and services. This initial test is focused on learning from user feedback to ensure ads integrate naturally into the ChatGPT experience.
The company is also exploring ways for businesses to participate in the ChatGPT ecosystem. Further details on advertising formats and buying models will be released over time. OpenAI reiterates that ChatGPT's answers will remain independent and unbiased, conversations private, and users will retain control over their experience.
This development follows earlier considerations about ChatGPT ads, highlighting the ongoing challenges in monetizing large-scale AI models while preserving user trust.
