Similarweb and Statista put AI in 11.4% of shopping sessions. The jump that matters is inside Amazon: after Rufus was rebranded as Alexa for Shopping, on-site assistant traffic to product pages spiked. Referrals from ChatGPT and other chatbots are still under 1% of visits.
Growth is back at 6.8% YoY worldwide traffic, but direct traffic is up only 1.2% and Statista still forecasts $4.9T global revenue by 2030 on the back of habits Amazon already controls.
Marketplace loyalty looks total until you split by country, where Amazon exclusivity hits 27% in the US and over 30% in Germany yet collapses in the UK against a close eBay.
The punchline is not ChatGPT sending traffic, which remains under 1% of ecommerce and marketplace visits, but Amazon keeping shoppers inside to talk to its own assistant.

After rebranding Rufus to Alexa for Shopping in May 2026, PDP traffic from on-site AI jumped 26% month over month in June and 537.2% year over year (source).
