First Due Secures $355M for Public Safety Software Innovation

First Due, a leading all-in-one platform, secured a $355 million strategic minority growth investment. JMI Equity led this significant public safety software funding round. TCV also participated; furthermore, Serent Capital continues its ongoing support.

Accelerating Public Safety Technology

This new capital will accelerate platform development. It enhances customer support and expands service delivery. Consequently, First Due plans to attract and retain top talent. The company will also scale its cutting-edge AI-driven technology capabilities.

First Due powers operations for over 3,000 agencies. These include local, state, and federal segments across the United States and Canada. Notably, major customers include the State of Michigan and the Department of Defense.

The platform delivers unified solutions for fire, EMS, and law enforcement.

The company aims to strengthen core modules. It will launch new capabilities. Moreover, strategic AI integration across products remains a priority. This includes AI-driven improvements to EMS QA/QI workflows. Furthermore, competitors like Motorola Solutions and Tyler Technologies also serve this sector. First Due provides a complete platform for government software.