#Customer Service

6 articles with this tag

Pylon Raises $30M Series B as B2B Support Platform Hits 780+ Customers
Funding Round

Pylon Raises $30M Series B as B2B Support Platform Hits 780+ Customers

5 months ago
Synthflow AI Nabs $20 Million After Handling 45 Million Calls With 99.9% Uptime
Funding Round

Synthflow AI Nabs $20 Million After Handling 45 Million Calls With 99.9% Uptime

Synthflow AI offers a no-code, white-label platform that lets enterprises deploy sophisticated, human-like voice agents for customer service, appointment scheduling, lead qualification, and more.

7 months ago
Solidroad Secures $6.5M Seed Funding to Revolutionize Customer Service with AI
Funding Round

Solidroad Secures $6.5M Seed Funding to Revolutionize Customer Service with AI

8 months ago
Funding Round

Remitly's Continued Growth in Digital Remittances

8 months ago
Bessemer's Take on Voice AI Expanding Beyond Commands
Market Research

Bessemer's Take on Voice AI Expanding Beyond Commands

<p>IVR still representing over a $5 billion market today.</p><p>New speech-native models have ultra-low latency with response times of ~300 milliseconds</p><p>Voice AI Agent quality and execution speed will be the defining factors for success in this category.</p>

about 1 year ago
GenAI Startup Zingly Secured $10M to Upend CX Waiting on Hold
Press Release

GenAI Startup Zingly Secured $10M to Upend CX Waiting on Hold

over 1 year ago