About
Front is an AI-powered customer service and customer operations platform that centralizes all customer communication—email, chat, SMS, social, and voice—into a single, collaborative workspace. It combines the familiarity of an email inbox with the structure of a help desk, adding collaboration features, automation, analytics, and an open API so teams can route, triage, and resolve customer requests efficiently while keeping conversations personal. The platform is designed for B2B teams dealing with complex workflows and high-stakes customer interactions.
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Total Employees
536
Current headcount
Performance
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Frequently Asked Questions
What does Front do?
Front is an AI-powered customer service and customer operations platform that centralizes all customer communication—email, chat, SMS, social, and voice—into a single, collaborative workspace. It combines the familiarity of an email inbox with the structure of a help desk, adding collaboration features, automation, analytics, and an open API so teams can route, triage, and resolve customer requests efficiently while keeping conversations personal. The platform is designed for B2B teams dealing w…
How much funding has Front raised?
Front has raised a total of $204M in funding. The most recent round on record is Series D.
When was Front founded?
Front was founded in 2013.
How many employees does Front have?
Front has approximately 536 people on record.