AI-powered customer service automation platform for e-commerce and retail brands.
About
DigitalGenius provides an AI agent specifically built for e-commerce brands focused on customer experience. Its platform utilizes conversational and visual AI, integrated with backend systems, to fully resolve customer queries, personalize interactions, and delight customers. This AI agent aims to create loyal customers by handling tasks like generating return labels, identifying lost packages, and processing refunds without agent involvement.
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Total Employees
70
Current headcount
Performance
Company Timeline
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Frequently Asked Questions
What does DigitalGenius do?
DigitalGenius provides an AI agent specifically built for e-commerce brands focused on customer experience. Its platform utilizes conversational and visual AI, integrated with backend systems, to fully resolve customer queries, personalize interactions, and delight customers. This AI agent aims to create loyal customers by handling tasks like generating return labels, identifying lost packages, and processing refunds without agent involvement.
How much funding has DigitalGenius raised?
DigitalGenius has raised a total of $22M in funding. The most recent round on record is Series A.
Where is DigitalGenius headquartered?
DigitalGenius is headquartered in London, United Kingdom.
When was DigitalGenius founded?
DigitalGenius was founded in 2014.
What industry does DigitalGenius operate in?
DigitalGenius operates in AI Tools & Apps, AI Search Engine, AI Chatbot, Enterprise Software, Vertical SaaS, RetailTech.
How many employees does DigitalGenius have?
DigitalGenius has approximately 70 people on record.