AI-powered customer support platform that uses autonomous AI agents to resolve complex customer inquiries.
About
Decagon provides an AI-native platform that transforms enterprise customer experience from rigid and generic to adaptive and personalized. Their advanced conversational AI agents, powered by large language models, can understand natural language, navigate complex workflows, and execute customer-centric tasks, aiming to resolve issues autonomously and reduce operational load on support teams.
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Total Employees
398
Current headcount
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Frequently Asked Questions
What does Decagon do?
Decagon provides an AI-native platform that transforms enterprise customer experience from rigid and generic to adaptive and personalized. Their advanced conversational AI agents, powered by large language models, can understand natural language, navigate complex workflows, and execute customer-centric tasks, aiming to resolve issues autonomously and reduce operational load on support teams.
How much funding has Decagon raised?
Decagon has raised a total of $491M in funding. The most recent round on record is Series D.
Where is Decagon headquartered?
Decagon is headquartered in San Francisco, United States.
When was Decagon founded?
Decagon was founded in 2023.
What industry does Decagon operate in?
Decagon operates in AI Agent, Customer Experience Automation, Generative AI, Conversational AI, Enterprise Software, AI Concierge.
How many employees does Decagon have?
Decagon has approximately 398 people on record.