Snowflake bolsters resilience with ISO certs

Snowflake has secured two significant international certifications: ISO 22301 for business continuity management systems (BCMS) and ISO/IEC 20000-1 for IT service management (ITSMS). This move, detailed in an announcement from Snowflake, signals a reinforced commitment to operational excellence and service dependability for its AI Data Cloud.

The ISO 22301 certification validates Snowflake's robust plans for maintaining critical business functions during disruptions and its capability for rapid recovery.

For customers, this means minimized service interruptions and swifter data access restoration.

It also points to proactive risk management, with controls designed to prevent outages before they occur.

The ISO/IEC 20000 certification underscores the quality and consistency of Snowflake’s IT service delivery.

This assures customers of structured, high-quality IT service management processes, from change control to incident resolution.

It verifies efficient internal operations, leading to faster service delivery and better responsiveness.

Continuous improvement is a core tenet of ISO 20000, ensuring Snowflake refines its practices to meet evolving standards.

These certifications add to Snowflake's existing compliance credentials, including ISO 27001 and SOC 2 Type II.

They collectively form a strong governance framework protecting customer data and ensuring operational integrity, crucial for Snowflake compliance.

This foundation aims to bolster customer confidence in Snowflake as a secure and scalable platform for their data and AI initiatives.