"San Francisco is a city that creates the future," declared Mayor Daniel Lurie, opening the "Built for SF by SF: AI Solutions Helping Our City Thrive" session at OpenAI DevDay [2025]. His address, alongside Corey Decker, OpenAI's Global Head of Events, set the stage for a compelling narrative: the city long synonymous with technological breakthroughs is now leveraging artificial intelligence to confront its most pressing local challenges, transforming urban living and civic engagement. This session showcased a burgeoning ecosystem where government, academic institutions, and enterprising developers collaborate to forge a future where AI serves the public good.
Mayor Lurie underscored San Francisco's historical role as a crucible of innovation, from the Gold Rush to the internet age, asserting that "AI is opening a new frontier." He painted a vivid picture of a city determined to maintain its leadership, not just in groundbreaking research, but in applying these advancements to tangible improvements for its residents. The Mayor highlighted key successes under his administration, noting a significant reduction in crime rates—down 30% city-wide and over 40% downtown—and a notable decrease in homelessness, with tents on the streets down by a quarter since March. He proudly observed that AI companies are doubling down on San Francisco, contributing to a vibrant economic rebound with increased foot traffic and commercial activity. This momentum, he emphasized, is rooted in a fundamental shift towards practical, impactful applications of AI.
The "Solve SF" application exemplifies this ethos, reimagining citizen interaction with municipal services. "Solve SF is an app that lets people take a photo of an issue and AI does the rest. What can be a tedious process is now reduced to mere seconds," Mayor Lurie explained. Patrick McCabe, the app's founder, shared his journey as a self-taught developer, illustrating AI's democratizing power. He recounted how, despite not being a professional software engineer, he leveraged generative AI to build the entire application: "I'm not a developer, but over the last year I've been using ChatGPT to write an iOS app in Swift, an Android app in Kotlin... set up a whole backend in AWS that uses OpenAI's APIs with GPT-5 to submit your reports." This personal testament underscored AI's capacity to empower individuals to drive significant civic change, streamlining what was once a cumbersome, multi-step process into a few effortless clicks. Solve SF has already processed over 100,000 reports, demonstrating a clear demand for efficient, AI-powered civic tools.
Another initiative, "VoiceReach," developed by college freshmen Jason Yi and Bowen Xia, tackles the complex issues of homelessness and behavioral health. VoiceReach functions as a real-time outreach platform, unifying data and services across disparate city departments like Emergency Management, Public Health, and the Fire Department. Its core innovation lies in real-time voice transcription, allowing street responders to document interactions effortlessly. As Jason Yi demonstrated, a spoken conversation with an individual in need is instantly transcribed, and AI extracts critical details like name, age, and medical conditions into structured, searchable profiles. This not only prevents siloed information but also ensures continuity of care, enabling a more proactive and accountable approach to San Francisco's most vulnerable populations.
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The City Science Lab SF, co-founded by Peter Hirschberg and Kate Connally in collaboration with MIT Media Lab's City Science Network, presented a vision for AI in urban planning. Hirschberg articulated a critical observation: "Too often, we don't apply our most advanced technologies to the real-world problems and challenges of our cities." The Lab's "Sim Francisco" app leverages OpenAI models and APIs to help citizens, government, and advocates visualize and simulate future urban development, particularly addressing the housing crisis. By analyzing factors like zoning, building codes, and tenant protections, the app can identify developable parcels and reimagine city blocks with new housing, even allowing users to select architectural styles to maintain neighborhood character. This innovative approach seeks to demystify urban planning, foster informed discourse, and align development with community preferences, moving beyond abstract maps to tangible, AI-generated visualizations of future possibilities.
These diverse applications highlight a profound shift in how San Francisco approaches its future. The city is not merely a bystander in the AI revolution but an active architect, directing its immense technological prowess towards creating a safer, cleaner, and more equitable urban environment. The collaborative spirit among developers, government, and academia, coupled with the accessibility of advanced AI tools, is transforming civic challenges into opportunities for unprecedented progress.
