Authentic AI vs Decagon

Authentic AI vs Decagon, compared side by side on 14 data points: what each one does, how big it is, what it has raised, the tech running each site, and what users report. We score both out of 100 on traction, team and visibility: Authentic AI is on 24/100 and Decagon on 66/100.

Authentic AI logo
Authentic AIDevelops an AI-powered chat application for personalized and engaging conversational experiences.
Try Authentic AI
Decagon logo
DecagonAI-powered customer support platform that uses autonomous AI agents to resolve complex customer inquiries.
Try Decagon

Where each one leads

Authentic AI

  • agent readiness: 62/100 against 54/100

Decagon

  • our overall score: 66/100 against 24/100
  • domain rating: 72/100 against 3/100

At a glance

MeasureAuthentic AIDecagon
What it isDevelops an AI-powered chat application for personalized and engaging conversational experiences.AI-powered customer support platform that uses autonomous AI agents to resolve complex customer inquiries.
CategoryAI Chatbot, Conversational AI, Generative AI, Large Language ModelAI Agent, Conversational AI, Customer Service Automation, Enterprise Software
Sells toBusiness modelB2CB2B
OfferingSoftwarePlatform
Founded20232023
HeadquartersNot publishedSan Francisco, United States
StatusActiveActive

Size, funding and growth

MeasureAuthentic AIDecagon
EmployeesNot published481
Headcount growthLast 12 monthsNot published+205.0%
Total fundingNot published$491M
Latest roundNot publishedSeries D
ValuationNot published$4.5B
LinkedIn followersNot published65,729

StartupHub scores

Our own 0-100 ratings. They measure company strength and site quality, not which product suits you.

MeasureAuthentic AIDecagon
StartupHub scoreOur 0-100 rating24/10066/100
TractionNot published60/100
TeamNot published30/100
Community8/10013/100
Search visibility19/10054/100
Quality35/10078/100
Agent readinessHow well an AI agent can read and act on the siteC (62/100)D (54/100)
Domain ratingLink authority, 0-1003/10072/100

Technology

Detected on each public site, so it reflects the marketing stack as well as the product.

MeasureAuthentic AIDecagon
HostingGoogle CloudVercel
CDNNot detectedCloudflare
CMSNot detectedWebflow
FrameworksNext.js, Tailwind CSSNot detected
AnalyticsNot detectedGoogle Tag Manager, Segment, Facebook Pixel
Support stackNot detectedHubSpot

What users say

MeasureAuthentic AIDecagon
Community ratingVisitor votes on StartupHub3.0/5 from 1 vote2.0/5 from 1 vote
Reddit sentimentThreads we trackNot published1 positive, 0 negative across 5 threads
Decagon
Decagon just raised $250M at $4.5B. AI customer support is eating a $500B market and nobody's pricing the losers correctly.. Decagon AI autonomous customer support agents raised $250M in a Series D at a $4.5B valuation, led by Coatue and In
r/wallstreet

Authentic AI vs Decagon: common questions

Which is better, Authentic AI or Decagon?

On our 0-100 score Decagon rates higher (66/100 against 24/100). The score weights traction, team, visibility and profile completeness, so it reflects company strength rather than which product suits you. We compare the two on 14 data points above: read the rows that match what you are buying for.

How do Authentic AI and Decagon compare on the numbers?

Authentic AI leads on agent readiness (62/100 against 54/100). Decagon leads on our overall score (66/100 against 24/100), domain rating (72/100 against 3/100).

What do real users say about Authentic AI and Decagon?

Decagon: 1 positive and 0 negative mentions across 5 Reddit threads we track, mostly in r/wallstreet.

Read the full Authentic AI review and pricing or the Decagon review and pricing. You can also browse other Authentic AI alternatives we track.