The world of business-to-business commerce is built on a fundamental inefficiency: goods are delivered, but payment comes later, often much later. This gap is managed by accounts receivable teams, a domain that has stubbornly resisted true automation, remaining a manual slog of emails, spreadsheets, and follow-up calls. A new startup, Lunos AI, launched today to tackle this problem not with another dashboard, but with a workforce of AI receivable agents designed to manage the complex, human-centric conversations that define B2B payments.
Founded in 2024, Lunos AI is reframing the issue. “This isn’t a payments problem; it’s a communication and negotiation problem,” said founder and CEO Duncan Barrigan. The company’s platform deploys an AI worker that integrates with financial systems like QuickBooks and NetSuite, but its real intelligence lies in its ability to analyze customer interaction histories and conduct nuanced, two-way conversations with clients via email and Slack. This agent can answer questions, find new contacts, and reconcile payments with incomplete information, replicating the bespoke work of a human finance professional but at scale.
