Over the past week, Generative AI startups inked deals worth over $1.5 billion as tech powerhouses and VCs continue to up their antes. Among those were Salesforce, Inflection AI, and Intuit.
Salesforce (NYSE: CRM) released new Generative AI capabilities for Sales Cloud and Service Cloud during the World Tour London: AI Day. The newly launched Sales GPT and Service GPT are intended to overhaul the customer interaction landscape for sales and service teams with features like auto-generating customer emails, call summaries, and service replies.
