Zoomin

Customer Support, Enterprise, Knowledge
Artificial Intelligence Machine Learning

Business Overview

Zoomin is revolutionizing how companies and their customers gain value from their documentation.

Although companies invest heavily in creating technical product content, user experiences are often outdated, with information scattered across multiple content silos. This means people struggle to find the answers they need, resulting in poor customer experiences and higher support costs.

Zoomin turns the underutilized asset of technical product content into a valuable business resource. We help you deliver relevant and personalized help to your customers wherever and whenever they need it – leading to better self-service, lower support costs, and actionable insights that drive better work processes and enterprise-wide KPIs.

Our intelligent platform ingests all your product content, from manuals to API docs to support articles, and delivers it as a unified and consistent source of Product Answers wherever your customers are looking – like in your documentation site, customer service portal, online community, or even right inside your product.

Operating Status
Active
Founded
June 2015
Employees
90
Business model
B2B
Offering type
Software
Funding stage
Series A+
Business stage
Launched
Revenue status
Revenue Generating
Total funding
$21 Million
Sectors
Customer Support, Enterprise, Knowledge

Founders

Zoomin
Gal Oron
CEO
Zoomin
Hannan Saltzman
VP Product Management

Board Members and Advisors

Zoomin
Saar Bitner
Board Advisor

Funding Rounds

New wpDataTable

Date Announced

Funding Round

Amount Raised

Investors

AI Technology Stack

AI Description

AI-driven knowledge orchestration platform enables companies to uncover the hidden treasure of their under-utilized product content.

AI types
Artificial Intelligence, Machine Learning
Coding
Python
Cloud provider
Amazon Web Services

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