# Zendesk

**Source:** https://www.startuphub.ai/startups/zendesk
**Profile type:** Startup

> Cloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools.

## About

Zendesk is a customer service software company that provides a suite of tools for managing customer interactions, including ticketing, live chat, and self-service portals. The company was acquired by a consortium led by private equity firms Hellman & Friedman and Permira in November 2022.

## Key facts

- **Slug:** zendesk
- **Website:** https://www.zendesk.com
- **Location:** San Francisco, United States
- **Founded:** 2007-01-01 00:00:00
- **Employees:** 6706
- **Operating status:** Active
- **Total funding:** $500K
- **Sectors / tags:** Customer Service, Software, AI, SaaS, Customer Experience, Customer Support, CRM & Sales Software, Customer Service Software
- **Social:**
  - LinkedIn: https://linkedin.com/company/zendesk
  - Twitter: https://x.com/zendesk
  - GitHub: https://github.com/zendesk
  - Facebook: https://facebook.com/zendesk

## Frequently asked

### What does Zendesk do?

Zendesk is a customer service software company that provides a suite of tools for managing customer interactions, including ticketing, live chat, and self-service portals. The company was acquired by a consortium led by private equity firms Hellman & Friedman and Permira in November 2022.

### What is Zendesk's revenue?

StartupHub estimates Zendesk's annual revenue at $2.7B (range $1.6B to $6.1B, 64% confidence), based on comparable companies in the sector.

### What is Zendesk's valuation?

StartupHub estimates Zendesk's effective valuation at $4.7B (range $4.2B to $6.6B, 42% confidence), based on comparable companies in the sector.

### How much funding has Zendesk raised?

Zendesk has raised a total of $500K in funding. The most recent round on record is Seed.

### Where is Zendesk headquartered?

Zendesk is headquartered in San Francisco, United States.

### When was Zendesk founded?

Zendesk was founded in 2007.

### What industry does Zendesk operate in?

Zendesk operates in Customer Service, Software, AI, SaaS, Customer Experience, Customer Support.

### How many employees does Zendesk have?

Zendesk has approximately 6706 people on record.

## JSON-LD

Structured data aligned with this page's `<script type="application/ld+json">` (included when the profile is server-rendered).

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "BreadcrumbList",
      "itemListElement": [
        {
          "@type": "ListItem",
          "position": 1,
          "name": "Home",
          "item": "https://www.startuphub.ai"
        },
        {
          "@type": "ListItem",
          "position": 2,
          "name": "Startups",
          "item": "https://www.startuphub.ai/startups"
        },
        {
          "@type": "ListItem",
          "position": 3,
          "name": "Zendesk",
          "item": "https://www.startuphub.ai/startups/zendesk"
        }
      ]
    },
    {
      "@type": "ProfilePage",
      "@id": "https://www.startuphub.ai/startups/zendesk#webpage",
      "url": "https://www.startuphub.ai/startups/zendesk",
      "name": "Zendesk - AI Startup Profile | StartupHub.ai",
      "description": "This is the official profile of Zendesk. Zendesk is a startup founded in 2007, operating in Customer Service and Software. Cloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools. Headquartered in San Francisco, United States. The company has approximately 6706 employees.",
      "dateModified": "2026-07-01T09:30:43.137864+00:00",
      "mainEntity": {
        "@id": "https://www.startuphub.ai/startups/zendesk#organization"
      }
    },
    {
      "@type": "Organization",
      "@id": "https://www.startuphub.ai/startups/zendesk#organization",
      "name": "Zendesk",
      "url": "https://www.zendesk.com",
      "logo": "https://cdn.startuphub.ai/storage/v1/object/public/entity-images/logos/776b91a9-d503-4f6a-bfe5-d8d5ffe57601-square.png",
      "image": "https://cdn.startuphub.ai/storage/v1/object/public/entity-images/logos/776b91a9-d503-4f6a-bfe5-d8d5ffe57601-square.png",
      "description": "This is the official profile of Zendesk. Zendesk is a startup founded in 2007, operating in Customer Service and Software. Cloud-based customer service and engagement platform providing ticketing, messaging, and AI-powered support tools. Headquartered in San Francisco, United States. The company has approximately 6706 employees.",
      "sameAs": [
        "https://linkedin.com/company/zendesk",
        "https://x.com/zendesk",
        "https://github.com/zendesk",
        "https://facebook.com/zendesk",
        "https://www.startuphub.ai/startups/zendesk"
      ],
      "foundingDate": "2007-01-01 00:00:00",
      "numberOfEmployees": {
        "@type": "QuantitativeValue",
        "value": 6706
      },
      "address": {
        "@type": "PostalAddress",
        "addressLocality": "San Francisco",
        "addressCountry": "US"
      },
      "knowsAbout": [
        "Customer Service",
        "Software",
        "AI",
        "SaaS",
        "Customer Experience",
        "Customer Support",
        "CRM & Sales Software",
        "Customer Service Software"
      ]
    }
  ]
}
```