# Yuma AI

**Source:** https://www.startuphub.ai/startups/yuma-ai
**Profile type:** Startup

> AI-powered customer support and sales automation for e-commerce.

## About

Yuma AI offers AI agents purpose-built for e-commerce, specifically Shopify stores, to automate customer support, boost revenue through sales interventions, and manage social media interactions. Their platform automates up to 89% of customer service tickets, reduces response times to under a minute, and provides on-brand, policy-compliant responses across channels. Yuma AI serves e-commerce brands looking to scale customer service without increasing headcount and improve key metrics like customer satisfaction and revenue.

## Key facts

- **Slug:** yuma-ai
- **Website:** https://yuma.ai
- **Location:** Tel Aviv, Israel
- **Founded:** 2021-01-01
- **Operating status:** Active
- **Sectors / tags:** Customer Service, AI Agents, Voice Agent, Voice AI, E-commerce, Customer Service Automation, AI Agent, Conversational AI, Sales Automation, Social Commerce, Vertical SaaS
- **Social:**
  - LinkedIn: https://www.linkedin.com/in/guillaumeluccisano
  - Twitter: https://x.com/i

## Frequently asked

### What does Yuma AI do?

Yuma AI offers AI agents purpose-built for e-commerce, specifically Shopify stores, to automate customer support, boost revenue through sales interventions, and manage social media interactions. Their platform automates up to 89% of customer service tickets, reduces response times to under a minute, and provides on-brand, policy-compliant responses across channels. Yuma AI serves e-commerce brands looking to scale customer service without increasing headcount and improve key metrics like custome…

### Where is Yuma AI headquartered?

Yuma AI is headquartered in Tel Aviv, Israel.

### When was Yuma AI founded?

Yuma AI was founded in 2021.

### What industry does Yuma AI operate in?

Yuma AI operates in Customer Service, AI Agents, Voice Agent, Voice AI, E-commerce, Customer Service Automation.

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