# Xolus

**Source:** https://www.startuphub.ai/startups/xolus
**Profile type:** Startup

> Xolus AI 为抖店商家定制、部署和维护 AI 客服 Agent，覆盖售前咨询、订单查询、售后协商、退款挽留和客服质检。

## About

Xolus provides an operations layer for commerce service teams, transforming repetitive customer conversations into controlled, rule-backed decisions. It connects customer intent with product rules, order context, and supplier policies to offer calibrated service workflows, not automated chatbots. Xolus is designed for assisted operations, where models understand context, rules calculate boundaries, and humans approve final actions, initially built for Douyin merchants.

## Key facts

- **Slug:** xolus
- **Website:** https://xolus.ai
- **Founded:** 2026-07-01
- **Operating status:** Active

## Frequently asked

### What does Xolus do?

Xolus provides an operations layer for commerce service teams, transforming repetitive customer conversations into controlled, rule-backed decisions. It connects customer intent with product rules, order context, and supplier policies to offer calibrated service workflows, not automated chatbots. Xolus is designed for assisted operations, where models understand context, rules calculate boundaries, and humans approve final actions, initially built for Douyin merchants.

### When was Xolus founded?

Xolus was founded in 2026.

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