# Vicentra

**Source:** https://www.startuphub.ai/startups/vicentra
**Profile type:** Startup

> AI-powered platform for automating and optimizing customer support operations.

## About

Vicentra offers an AI-driven platform designed to automate and optimize customer support processes. Their solution aims to improve efficiency, reduce costs, and enhance customer satisfaction by leveraging artificial intelligence for tasks such as ticket routing, response generation, and sentiment analysis.

## Key facts

- **Slug:** vicentra
- **Website:** https://vicentra.com/
- **Location:** Tel Aviv, Israel
- **Founded:** 2021-01-01
- **Operating status:** Active
- **Total funding:** $157M
- **Sectors / tags:** Customer Service Automation, Contact Center AI, AI Agent, Conversational AI, Workflow Automation, API Platform, Generative AI

## Frequently asked

### What does Vicentra do?

Vicentra offers an AI-driven platform designed to automate and optimize customer support processes. Their solution aims to improve efficiency, reduce costs, and enhance customer satisfaction by leveraging artificial intelligence for tasks such as ticket routing, response generation, and sentiment analysis.

### What is Vicentra's valuation?

StartupHub estimates Vicentra's effective valuation at $585.0M (range $392.9M to $943.0M, 16% confidence), based on comparable companies in the sector.

### How much funding has Vicentra raised?

Vicentra has raised a total of $157M in funding. The most recent round on record is Series C.

### Where is Vicentra headquartered?

Vicentra is headquartered in Tel Aviv, Israel.

### When was Vicentra founded?

Vicentra was founded in 2021.

### What industry does Vicentra operate in?

Vicentra operates in Customer Service Automation, Contact Center AI, AI Agent, Conversational AI, Workflow Automation, API Platform.

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