Veego puts an end to malfunctions in the Connected Home as it grows smarter and more complex. When smart devices and services dont function efficiently, residential subscribers become frustrated and turn to their Service Providers for help. Since malfunctions can occur anywhere across the service-delivery chain from the servers through the Internet, into the home via the router, and across networks and devices in the home Service Providers require a broad level of visibility to know whats happening. But today they are blind. Veego autonomously discovers connected devices and services within and beyond the home, endowing Service Providers with the visibility that enables perfection and personalization of the subscriber experience. A SaaS solution with an agent deployed in the router and delivering its capabilities from the cloud, Veego employs breakthrough AI along with its unique and expanding, experience-based Global Malfunction Signature Library to detect, analyze and resolve device, service, and interoperability problems, often without the subscriber even knowing. When malfunctions require ISP Customer Care intervention, Veego feeds accurate problem location and root-cause analysis to tech-support agents, enabling them to promptly achieve first call resolution that saves considerable time and money. Support calls are deflected and shortened, truck rolls are reduced, and unnecessary hardware replacements are eliminated.Veego uniquely provides insights about actual subscriber experience that enable new revenue opportunities. Upon noticing certain conditions in the home, Veego automatically generates relevant upsell alerts perfectly timed opportunities to upsell and cross-sell hardware, bandwidth and services.People want a connected home that works. Veego makes sure it does.