# Tonebase

**Source:** https://www.startuphub.ai/startups/tonebase
**Profile type:** Startup

> AI copilot for customer support that integrates with inbox tools, using support docs, templates, and team voice.

## About

Tonebase offers an AI copilot for support teams that acts as a shared response brain. It integrates directly into existing inbox tools like Gmail, Front, Zendesk, and Intercom, using RAG over company documentation, approved templates, and team voice to draft replies. This helps support agents provide consistent, accurate, and on-brand responses by grounding AI drafts in company knowledge and policies.

## Key facts

- **Slug:** tonebase
- **Website:** https://tonebase.ai
- **Operating status:** Active
- **Sectors / tags:** AI Copilot, Customer Service Automation, Conversational AI, Agentic AI, AI Agent, API Platform, Generative AI, Large Language Model, Retrieval Augmented Generation

## Frequently asked

### What does Tonebase do?

Tonebase offers an AI copilot for support teams that acts as a shared response brain. It integrates directly into existing inbox tools like Gmail, Front, Zendesk, and Intercom, using RAG over company documentation, approved templates, and team voice to draft replies. This helps support agents provide consistent, accurate, and on-brand responses by grounding AI drafts in company knowledge and policies.

### What industry does Tonebase operate in?

Tonebase operates in AI Copilot, Customer Service Automation, Conversational AI, Agentic AI, AI Agent, API Platform.

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