# Tidio

**Source:** https://www.startuphub.ai/startups/tidio
**Profile type:** Startup

> Live chat and AI chatbot platform for customer support

## About

Tidio combines live chat with AI chatbots (Lyro) for customer support, offering real-time communication across multiple channels (email, Messenger, Instagram). Lyro AI resolves up to 70% of repetitive queries automatically. Works with WordPress, Shopify, BigCommerce. Includes 7-day free trial.

## Key facts

- **Slug:** tidio
- **Website:** https://www.tidio.com
- **Location:** Warsaw, Poland
- **Founded:** 2013
- **Employees:** 150
- **Operating status:** Active
- **Total funding:** $45M
- **Sectors / tags:** Artificial Intelligence, Customer Support, Chatbots, E-commerce, Business Communication
- **Social:**
  - LinkedIn: https://linkedin.com/company/tidio
  - Twitter: https://x.com/tidiocx
  - Facebook: https://www.facebook.com/TidioCX

## Frequently asked

### What does Tidio do?

Tidio combines live chat with AI chatbots (Lyro) for customer support, offering real-time communication across multiple channels (email, Messenger, Instagram). Lyro AI resolves up to 70% of repetitive queries automatically. Works with WordPress, Shopify, BigCommerce. Includes 7-day free trial.

### What is Tidio's revenue?

StartupHub estimates Tidio's annual revenue at $35.8M (range $19.5M to $51.6M, 63% confidence), based on comparable companies in the sector.

### What is Tidio's valuation?

StartupHub estimates Tidio's effective valuation at $183.6M (range $112.5M to $270.0M, 23% confidence), based on comparable companies in the sector.

### How much funding has Tidio raised?

Tidio has raised a total of $45M in funding. The most recent round on record is Series B.

### Where is Tidio headquartered?

Tidio is headquartered in Warsaw, Poland.

### When was Tidio founded?

Tidio was founded in 2013.

### What industry does Tidio operate in?

Tidio operates in Artificial Intelligence, Customer Support, Chatbots, E-commerce, Business Communication.

### How many employees does Tidio have?

Tidio has approximately 150 people on record.

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