# Tackled

**Source:** https://www.startuphub.ai/startups/tackled
**Profile type:** Startup

> Tackled is a multi-tenant helpdesk for small IT companies, turning emails into SLA-tracked tickets with isolated client databases.

## About

Tackled provides a multi-tenant helpdesk solution specifically designed for small IT companies. It allows users to forward their support mailboxes, automatically converting emails into Service Level Agreement (SLA)-tracked tickets. A key feature is the isolation of each client within a dedicated database, ensuring data privacy and organization.

## Key facts

- **Slug:** tackled
- **Website:** https://tackled.io
- **Operating status:** Active
- **Sectors / tags:** SMB Software, Helpdesk Software, Customer Support, IT Services, Workflow Automation, SLA Management

## Frequently asked

### What does Tackled do?

Tackled provides a multi-tenant helpdesk solution specifically designed for small IT companies. It allows users to forward their support mailboxes, automatically converting emails into Service Level Agreement (SLA)-tracked tickets. A key feature is the isolation of each client within a dedicated database, ensuring data privacy and organization.

### What industry does Tackled operate in?

Tackled operates in SMB Software, Helpdesk Software, Customer Support, IT Services, Workflow Automation, SLA Management.

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