# Staircase AI

**Source:** https://www.startuphub.ai/startups/staircase-ai
**Profile type:** Startup

> Customer analytics platform using AI to predict churn and uncover growth opportunities.

## About

Staircase AI offers a Customer Intelligence Platform that provides real-time, AI-powered customer engagement insights across all conversations. It is designed to help Customer Success teams improve retention, expansion, and efficiency by using autonomous agents built for CS workflows. Staircase AI is part of the Gainsight Customer Platform.

## Key facts

- **Slug:** staircase-ai
- **Website:** https://gainsight.com
- **Location:** San Francisco, United States
- **Founded:** 2020-06-01 00:00:00
- **Employees:** 8
- **Operating status:** Active
- **Total funding:** $4M
- **Sectors / tags:** Enterprise, Customer Success, Analytics, Customer Intelligence, Customer Analytics, Revenue Operations, Churn Prediction, Growth Opportunities, Customer Communications Analysis, Platform
- **Social:**
  - LinkedIn: https://www.linkedin.com/company/staircase-ai/
  - Twitter: https://twitter.com/gainsighthq
  - Facebook: https://www.facebook.com/gainsight

## Frequently asked

### What does Staircase AI do?

Staircase AI offers a Customer Intelligence Platform that provides real-time, AI-powered customer engagement insights across all conversations. It is designed to help Customer Success teams improve retention, expansion, and efficiency by using autonomous agents built for CS workflows. Staircase AI is part of the Gainsight Customer Platform.

### What is Staircase AI's revenue?

StartupHub estimates Staircase AI's annual revenue at $1.1M (range $597K to $2.0M, 68% confidence), based on comparable companies in the sector.

### What is Staircase AI's valuation?

StartupHub estimates Staircase AI's effective valuation at $15.4M (range $10.0M to $24.0M, 10% confidence), based on comparable companies in the sector.

### How much funding has Staircase AI raised?

Staircase AI has raised a total of $4M in funding. The most recent round on record is Seed.

### Where is Staircase AI headquartered?

Staircase AI is headquartered in San Francisco, United States.

### When was Staircase AI founded?

Staircase AI was founded in 2020.

### What industry does Staircase AI operate in?

Staircase AI operates in Enterprise, Customer Success, Analytics, Customer Intelligence, Customer Analytics, Revenue Operations.

### How many employees does Staircase AI have?

Staircase AI has approximately 8 people on record.

## JSON-LD

Structured data aligned with this page's `<script type="application/ld+json">` (included when the profile is server-rendered).

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "BreadcrumbList",
      "itemListElement": [
        {
          "@type": "ListItem",
          "position": 1,
          "name": "Home",
          "item": "https://www.startuphub.ai"
        },
        {
          "@type": "ListItem",
          "position": 2,
          "name": "Startups",
          "item": "https://www.startuphub.ai/startups"
        },
        {
          "@type": "ListItem",
          "position": 3,
          "name": "Staircase AI",
          "item": "https://www.startuphub.ai/startups/staircase-ai"
        }
      ]
    },
    {
      "@type": "ProfilePage",
      "@id": "https://www.startuphub.ai/startups/staircase-ai#webpage",
      "url": "https://www.startuphub.ai/startups/staircase-ai",
      "name": "Staircase AI - AI Startup Profile | StartupHub.ai",
      "description": "This is the official profile of Staircase AI. Staircase AI is a startup founded in 2020, operating in Enterprise and Customer Success. Customer analytics platform using AI to predict churn and uncover growth opportunities. Headquartered in San Francisco, United States. The company has approximately 8 employees.",
      "dateModified": "2026-05-27T06:00:14.765+00:00",
      "mainEntity": {
        "@id": "https://www.startuphub.ai/startups/staircase-ai#organization"
      }
    },
    {
      "@type": "Organization",
      "@id": "https://www.startuphub.ai/startups/staircase-ai#organization",
      "name": "Staircase AI",
      "url": "https://gainsight.com",
      "logo": "https://cdn.startuphub.ai/storage/v1/object/public/entity-images/logos/54c34f6d-e7fc-494b-83eb-bb3308a3ed60-square.webp",
      "image": "https://cdn.startuphub.ai/storage/v1/object/public/entity-images/logos/54c34f6d-e7fc-494b-83eb-bb3308a3ed60-square.webp",
      "description": "This is the official profile of Staircase AI. Staircase AI is a startup founded in 2020, operating in Enterprise and Customer Success. Customer analytics platform using AI to predict churn and uncover growth opportunities. Headquartered in San Francisco, United States. The company has approximately 8 employees.",
      "sameAs": [
        "https://www.linkedin.com/company/staircase-ai/",
        "https://twitter.com/gainsighthq",
        "https://www.facebook.com/gainsight",
        "https://www.startuphub.ai/startups/staircase-ai"
      ],
      "foundingDate": "2020-06-01 00:00:00",
      "numberOfEmployees": {
        "@type": "QuantitativeValue",
        "value": 8
      },
      "address": {
        "@type": "PostalAddress",
        "addressLocality": "San Francisco",
        "addressCountry": "US"
      },
      "knowsAbout": [
        "Enterprise",
        "Customer Success",
        "Analytics",
        "Customer Intelligence",
        "Customer Analytics",
        "Revenue Operations",
        "Churn Prediction",
        "Growth Opportunities",
        "Customer Communications Analysis",
        "Platform"
      ]
    }
  ]
}
```