# Solidroad

**Source:** https://www.startuphub.ai/startups/solidroad
**Profile type:** Startup

> AI QA & training platform that reviews 100% of customer conversations to increase CSAT.

## About

Solidroad offers an AI QA & training platform designed to increase CSAT without increasing cost by reviewing 100% of customer conversations. It generates individualized training simulations for human representatives and provides refinement recommendations for AI agents. The platform helps support, sales, and success teams improve customer experience.

## Key facts

- **Slug:** solidroad
- **Website:** https://www.solidroad.com/
- **Location:** San Francisco, United States
- **Founded:** 2023-03-01
- **Employees:** 27
- **Operating status:** Active
- **Total funding:** $39M
- **Sectors / tags:** Agentic AI, Customer Service, AI Agents, Voice Agent, Voice AI, Customer Service Automation, Contact Center AI, AI Agent, Conversational AI, AI Testing, Generative AI, Foundation Model, API Platform
- **Social:**
  - LinkedIn: https://www.linkedin.com/company/solidroad/
  - Twitter: https://x.com/getsolidroad

## Frequently asked

### What does Solidroad do?

Solidroad offers an AI QA & training platform designed to increase CSAT without increasing cost by reviewing 100% of customer conversations. It generates individualized training simulations for human representatives and provides refinement recommendations for AI agents. The platform helps support, sales, and success teams improve customer experience.

### What is Solidroad's revenue?

StartupHub estimates Solidroad's annual revenue at $3.9M (range $2.1M to $7.7M, 62% confidence), based on comparable companies in the sector.

### What is Solidroad's valuation?

StartupHub estimates Solidroad's effective valuation at $158.1M (range $98.0M to $235.2M, 22% confidence), based on comparable companies in the sector.

### How much funding has Solidroad raised?

Solidroad has raised a total of $39M in funding. The most recent round on record is Series A.

### Where is Solidroad headquartered?

Solidroad is headquartered in San Francisco, United States.

### When was Solidroad founded?

Solidroad was founded in 2023.

### What industry does Solidroad operate in?

Solidroad operates in Agentic AI, Customer Service, AI Agents, Voice Agent, Voice AI, Customer Service Automation.

### How many employees does Solidroad have?

Solidroad has approximately 27 people on record.

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