# Sendbird

**Source:** https://www.startuphub.ai/startups/sendbird
**Profile type:** Startup

> Omnichannel AI-powered communication platform for enterprise customer engagement.

## About

Sendbird provides an AI customer experience platform for enterprises, featuring an AI concierge for hyper-personalized interactions. They also offer robust communication infrastructure through chat, voice, and video call APIs, powering billions of conversations monthly.

## Key facts

- **Slug:** sendbird
- **Website:** https://www.sendbird.com/
- **Location:** San Mateo, United States
- **Founded:** 2013-01-01
- **Employees:** 299
- **Operating status:** Active
- **Sectors / tags:** Conversational AI, Voice AI, API Platform, Customer Service Automation, Contact Center AI, AI Concierge, Enterprise Software, Communication Infrastructure, Generative AI, Large Language Model, AI Agent, Realtime Voice, Speech Recognition, Text-to-Speech
- **Social:**
  - LinkedIn: https://www.linkedin.com/company/sendbird
  - Twitter: https://twitter.com/sendbird
  - GitHub: https://github.com/sendbird
  - Facebook: https://www.facebook.com/sendbird

## Frequently asked

### What does Sendbird do?

Sendbird provides an AI customer experience platform for enterprises, featuring an AI concierge for hyper-personalized interactions. They also offer robust communication infrastructure through chat, voice, and video call APIs, powering billions of conversations monthly.

### What is Sendbird's revenue?

StartupHub estimates Sendbird's annual revenue at $58.7M (range $32.2M to $86.8M, 62% confidence), based on comparable companies in the sector.

### Where is Sendbird headquartered?

Sendbird is headquartered in San Mateo, United States.

### When was Sendbird founded?

Sendbird was founded in 2013.

### What industry does Sendbird operate in?

Sendbird operates in Conversational AI, Voice AI, API Platform, Customer Service Automation, Contact Center AI, AI Concierge.

### How many employees does Sendbird have?

Sendbird has approximately 299 people on record.

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