Today, most online activity takes place in private and group chats, Users’ feeds are slowly dying and engaging with your audience has become harder. Chatting with your clients directly in their preferred platform changes the game.
CHATBOT LOGIC: Retention algorithm predicts users’ response rate on messaging apps and generates different instant messaging content, format and broadcast time for each user. NATURAL LANGUAGE PROGRAMMING: Understanding each individual customer needs, preferences, and desires. PROFILING ALGORITHMS: State of the art proprietary personas clustering created by machine learning of over 1m users’ conversations. REINFORCEMENT LEARNING: Model for matching expert responses to similar clients requests’ with outstanding precision and users satisfaction.