# Pylon

**Source:** https://www.startuphub.ai/startups/pylon
**Profile type:** Startup

> Pylon is an AI-powered, modern support system built for B2B companies to resolve customer issues faster across multiple channels.

## About

Pylon is a modern alternative to legacy support platforms like Zendesk and Intercom, optimized specifically for B2B post-sales teams. It provides an all-in-one support platform that integrates a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), a modern chat widget, and an AI-powered agent to streamline customer support and improve resolution times.

## Key facts

- **Slug:** pylon
- **Website:** https://usepylon.com/
- **Location:** Tel Aviv, Israel
- **Founded:** 2025-08-23
- **Employees:** 155
- **Operating status:** Active
- **Total funding:** $31M
- **Sectors / tags:** Agentic AI, Support, B2B SaaS, Customer Support Software, Help Desk Software, Ticketing System, Omnichannel Support, AI Agent, Conversational AI, Workflow Automation, Customer Service Automation, Enterprise Software, Generative AI
- **Social:**
  - LinkedIn: https://www.linkedin.com/company/usepylon
  - Twitter: https://x.com/usepylon
  - Facebook: https://www.facebook.com/tr

## Frequently asked

### What does Pylon do?

Pylon is a modern alternative to legacy support platforms like Zendesk and Intercom, optimized specifically for B2B post-sales teams. It provides an all-in-one support platform that integrates a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), a modern chat widget, and an AI-powered agent to streamline customer support and improve resolution times.

### What is Pylon's revenue?

StartupHub estimates Pylon's annual revenue at $28.6M (range $20.7M to $42.1M, 63% confidence), based on comparable companies in the sector.

### What is Pylon's valuation?

StartupHub estimates Pylon's effective valuation at $129.2M (range $77.5M to $186.0M, 18% confidence), based on comparable companies in the sector.

### How much funding has Pylon raised?

Pylon has raised a total of $31M in funding. The most recent round on record is Series B.

### Where is Pylon headquartered?

Pylon is headquartered in Tel Aviv, Israel.

### When was Pylon founded?

Pylon was founded in 2025.

### What industry does Pylon operate in?

Pylon operates in Agentic AI, Support, B2B SaaS, Customer Support Software, Help Desk Software, Ticketing System.

### How many employees does Pylon have?

Pylon has approximately 155 people on record.

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