# Netomi

**Source:** https://www.startuphub.ai/startups/netomi
**Profile type:** Startup

> AI systems for enterprise customer service that proactively prevent issues.

## About

Netomi is a San Francisco-based startup building AI systems for enterprise customer service. Their core thesis is that AI will become the new customer interface, and they aim to move beyond traditional chatbots by preventing customer service tickets from being created in the first place. Their platform reconstructs the full customer situation before acting, leveraging multi-signal architecture inspired by low-latency finance trading systems. Netomi's AI can also dynamically rearrange website elements in real-time to cater to individual customer needs, transforming static web pages into generative experiences. The company also has applications in physical retail spaces.

## Key facts

- **Slug:** netomi
- **Location:** San Francisco, California, USA
- **Founded:** 2017-01-01 00:00:00
- **Employees:** 254
- **Operating status:** Active
- **Total funding:** $220M
- **Sectors / tags:** Artificial Intelligence, Customer Service, Enterprise Software, Digital Experience
- **Social:**
  - LinkedIn: https://www.linkedin.com/company/netomi/

## Frequently asked

### What does Netomi do?

Netomi is a San Francisco-based startup building AI systems for enterprise customer service. Their core thesis is that AI will become the new customer interface, and they aim to move beyond traditional chatbots by preventing customer service tickets from being created in the first place. Their platform reconstructs the full customer situation before acting, leveraging multi-signal architecture inspired by low-latency finance trading systems. Netomi's AI can also dynamically rearrange website ele…

### What is Netomi's revenue?

StartupHub estimates Netomi's annual revenue at $61.6M (range $33.0M to $88.6M, 63% confidence), based on comparable companies in the sector.

### What is Netomi's valuation?

StartupHub estimates Netomi's effective valuation at $919.6M (range $550.0M to $1.3B, 22% confidence), based on comparable companies in the sector.

### How much funding has Netomi raised?

Netomi has raised a total of $220M in funding. The most recent round on record is Funding Round.

### Where is Netomi headquartered?

Netomi is headquartered in San Francisco, California, USA.

### When was Netomi founded?

Netomi was founded in 2017.

### What industry does Netomi operate in?

Netomi operates in Artificial Intelligence, Customer Service, Enterprise Software, Digital Experience.

### How many employees does Netomi have?

Netomi has approximately 254 people on record.

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