# Nanorep

**Source:** https://www.startuphub.ai/startups/nanorep
**Profile type:** Startup

> AI-powered self-service platform for customer support and engagement.

## About

Nanorep provided an automated customer service management platform designed to reduce call center volume and increase customer satisfaction. The company's platform fielded naturally-worded questions from customers and replied with contextually appropriate answers via various channels, enabling brands to provide instant answers with escalation paths and access to personalized content. It was acquired by LogMeIn (now GoTo).

## Key facts

- **Slug:** nanorep
- **Website:** www.nanorep.com
- **Location:** Herzliya, Israel
- **Founded:** 2009-12-01 00:00:00
- **Operating status:** Inactive
- **Total funding:** $7M
- **Sectors / tags:** Enterprise, Customer Support, Customer Service Automation, AI Chatbot, Self-Service Solutions, Knowledge Management, Virtual Assistants, NLP, Semantic Search, Business/Productivity Software

## Frequently asked

### What does Nanorep do?

Nanorep provided an automated customer service management platform designed to reduce call center volume and increase customer satisfaction. The company's platform fielded naturally-worded questions from customers and replied with contextually appropriate answers via various channels, enabling brands to provide instant answers with escalation paths and access to personalized content. It was acquired by LogMeIn (now GoTo).

### What is Nanorep's revenue?

StartupHub estimates Nanorep's annual revenue at $1.2M (range $761K to $3.9M, 32% confidence), based on comparable companies in the sector.

### What is Nanorep's valuation?

StartupHub estimates Nanorep's effective valuation at $23.2M (range $17.0M to $40.8M, 10% confidence), based on comparable companies in the sector.

### How much funding has Nanorep raised?

Nanorep has raised a total of $7M in funding. The most recent round on record is Series B.

### Where is Nanorep headquartered?

Nanorep is headquartered in Herzliya, Israel.

### When was Nanorep founded?

Nanorep was founded in 2009.

### What industry does Nanorep operate in?

Nanorep operates in Enterprise, Customer Support, Customer Service Automation, AI Chatbot, Self-Service Solutions, Knowledge Management.

### What is Nanorep's current status?

Nanorep's current operating status is: Inactive.

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