# Monese

**Source:** https://www.startuphub.ai/startups/monese
**Profile type:** Startup

> Monese offers mobile-first current accounts and money transfer services as an alternative to traditional banks for individuals and businesses across Europe.

## About

Monese is a British financial technology company providing mobile-only current accounts and money transfer services. It caters to individuals and businesses, particularly foreign nationals, expats, freelancers, and those in the gig economy, who may face barriers with traditional banking due to lack of local proof of address or credit history. The platform allows users to manage finances in multiple currencies through a smartphone application, offering features like budgeting tools, debit cards, and international transfers.

## Key facts

- **Slug:** monese
- **Website:** https://monese.com
- **Location:** London, United Kingdom
- **Founded:** 2015-01-01
- **Employees:** 141
- **Operating status:** Active
- **Sectors / tags:** Fintech, Neobank, Digital Payments, Payments, Mobile Banking
- **Social:**
  - LinkedIn: https://www.linkedin.com/company/monese
  - Twitter: https://twitter.com/monese
  - Facebook: https://www.facebook.com/MyMonese

## StartupHub.ai scores

- **Ahrefs DR:** 63/100
- **Effective DR:** 75/100
- **Agent Readiness:** D (53/100)
- **Site Speed:** 67/100
- **Data Trust:** 89/100

## Tech stack

Detected on monese.com, last scanned 2026-11-05.

- **Analytics:** Google Tag Manager
- **CMS / Builders:** Webflow
- **CDN:** Cloudflare
- **Email provider:** Google Workspace
- **Status page:** Statuspage
- **Hiring platform:** Teamtailor
- **Affiliate program:** Self-hosted affiliate

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## Community reviews

Community reviews below were gathered from public sources into one place. Each quote is copied word for word and links to where it was posted.

- **App Store** | No Trust in company. | negative
  > "If you are a USA traveler don’t even bother with this company. No support, unable to login to anything but their mobile App, unresponsive to multiple emails inquiries, no one picks up their support line, sent card to the wrong address. Only accepts deposits from the USA in EUR even if you are seeking to deposit GBP. Lack of Reference number field from US bank transfer account. After not hearing a single thing back over 9 days in general inquires there is no way I am routing money to this company upon the good faith that it will be transferred into my account. Not worth your time or stress. Terrible support."
  > Source: https://apps.apple.com/us/app/monese-a-banking-alternative/id1102793407
- **App Store** | SAYNAY_ | mixed
  > "Please fix the apple pay. There’s two points of this story. First of all. Please fix apple pay top ups. Because when i going to the page with top ups there’s no apple pay at all. Some buggy image loading less than a second and thats all. I will appreciate if you fix this. And the second broken thing is that I can’t add the eur card to the apple pay wallet. After i put all credentials inside apple wallet i see message - call the bank to verify the card. And on the line support don’t know nothing and forwarding back to apple. That thing is only with the eur card. With gbp it is ok."
  > Source: https://apps.apple.com/us/app/monese-a-banking-alternative/id1102793407
- **App Store** | T_o_m_27 | negative
  > "I was so happy to open a Monese account, unfortunately that didn’t last long. I’m not one for writing negative reviews but I felt people need to know, especially when it involves something as important as money. The app wouldn’t let me send money to my dad’s UK bank account, I emailed and got NO response for over a week, even longer, that’s never been resolved and I still owe my dad £50 for buying my mum a birthday present on my behalf, whatever I tried to get over it and adapt, I needed a bank account right? Then a few months later the app wouldn’t let me sign in, I had upgraded my phone to the new iPhone, still wouldn’t allow access to my microphone etc, I contacted them, they actually get back to me this time and say they can’t do anything and the phone is the problem. I’m like this is unacceptable, help me out, I’m your customer. They then CLOSE DOWN MY MONESE ACCOUNT with NO warning, can’t even sign in online: I type in my email address and it says no account with that email. I can’t believe this. I’m completely left without an account and they said they’re going to ‘send the remaining balance’ to a different account. I haven’t received my money yet. This app is awful! I could"
  > Source: https://apps.apple.com/us/app/monese-a-banking-alternative/id1102793407
- **App Store** | A.B-2 | negative
  > "Seriously don’t bother!! New account new card .,., Card did not work anywhere so I contacted customer support & I’ve never deal with such idiots. They refused to acknowledge there was a problem & did not read my complaint properly & gave me generic answers. If that’s how it starts it would have only got worse. Tool my money out & went elsewhere. They took some fees but I’m just glad to have got away from the worst banking app I’ve ever used."
  > Source: https://apps.apple.com/us/app/monese-a-banking-alternative/id1102793407
- **App Store** | Core_ | negative
  > "The app looks fine. But once you try using it to transfer money to your Monese account, the service fails to actually receive your money. After weeks of fighting with a support that was reluctant at best and ignorant towards the underlying problem, I had to give up and closed the account. After this nightmare I wanted to have my account closed and my data deleted. After all they demand an ID photo for identification. It turns out they don’t follow European law and actually delete your data after you leave."
  > Source: https://apps.apple.com/us/app/monese-a-banking-alternative/id1102793407
- **App Store** | spot-no-fy | positive
  > "I’ve joined last year with Monese in Italy. I’m currently in between Germany and the Netherlands. By using this method of banking, Monese is able to provide a excellent service no matter where you’re currently located. Getting the bank cards (Euro and Sterling) are as easy as where you’re situated. I like how transparent Monese is when you’re sending money abroad, and also receiving (or depositing) into your account."
  > Source: https://apps.apple.com/us/app/monese-a-banking-alternative/id1102793407
- **App Store** | Sarena10 | positive
  > "This bank saved my life when I moved to the UK because it gave me an instant account that I could use while I was setting up (UK banks are not the best when you need a new account quickly!). It’s worked well, and the virtual verification process they have created is pretty cool. Definitely recommend!"
  > Source: https://apps.apple.com/us/app/monese-a-banking-alternative/id1102793407
- **App Store** | t3zeez | positive
  > "I am using Monese for more than 2 years now The service and staff are great Super affordable especially with an annual fee and u get two credit cards A virtual and an actual physical one I switched my main income to this app It’s the only one i need Especially that I move around in and out of EU Just one small thing It would be awesome if I could register a non-EU phone number"
  > Source: https://apps.apple.com/us/app/monese-a-banking-alternative/id1102793407
- **App Store** | GeorgeCR7Bolivia | positive
  > "Monese is amazing. Opened my account while on Germany to get my deposits from my blocked account. Easy to track the spent money, friendly when it comes to wire transfers. Overall a great experience using Monese!"
  > Source: https://apps.apple.com/us/app/monese-a-banking-alternative/id1102793407
- **App Store** | Mandela the Handler | positive
  > "Monese provided an economic lifeline, as we moved to London in the middle of a global pandemic. Returning to care for Family almost became impossible. Thank you Monese! Great fintech app and service. (Humble bow.)"
  > Source: https://apps.apple.com/us/app/monese-a-banking-alternative/id1102793407