# Micro Focus SMAX

**Source:** https://www.startuphub.ai/startups/micro-focus-smax
**Profile type:** Startup

> AI-powered service management and operations platform for IT and enterprise services.

## About

Micro Focus SMAX (Service Management Automation X) is an analytics-driven IT Service Management (ITSM) and Enterprise Service Management (ESM) solution. It leverages embedded machine learning and AI to automate tasks, improve service fulfillment, and enhance user experience through a codeless configuration and a self-service portal. SMAX is designed for businesses seeking to streamline IT operations, reduce costs, and increase productivity across various departments.

## Key facts

- **Slug:** micro-focus-smax
- **Website:** https://opentext.com
- **Location:** Newbury, United Kingdom
- **Founded:** 1976
- **Operating status:** Active
- **Total funding:** $141M
- **Sectors / tags:** IT Service Management (ITSM), IT Service Management, Enterprise Service Management, IT Asset Management, AI-driven Automation, Codeless Configuration, Cloud Native, Machine Learning, Analytics, Self-Service Portal, Workflow Automation
- **Social:**
  - LinkedIn: https://www.linkedin.com/company/microfocus/
  - Twitter: https://x.com/MicroFocus
  - Facebook: https://www.facebook.com/MicroFocus

## Frequently asked

### What does Micro Focus SMAX do?

Micro Focus SMAX (Service Management Automation X) is an analytics-driven IT Service Management (ITSM) and Enterprise Service Management (ESM) solution. It leverages embedded machine learning and AI to automate tasks, improve service fulfillment, and enhance user experience through a codeless configuration and a self-service portal. SMAX is designed for businesses seeking to streamline IT operations, reduce costs, and increase productivity across various departments.

### What is Micro Focus SMAX's valuation?

StartupHub estimates Micro Focus SMAX's effective valuation at $530.2M (range $352.5M to $846.0M, 10% confidence), based on comparable companies in the sector.

### How much funding has Micro Focus SMAX raised?

Micro Focus SMAX has raised a total of $141M in funding. The most recent round on record is Series B.

### Where is Micro Focus SMAX headquartered?

Micro Focus SMAX is headquartered in Newbury, United Kingdom.

### When was Micro Focus SMAX founded?

Micro Focus SMAX was founded in 1976.

### What industry does Micro Focus SMAX operate in?

Micro Focus SMAX operates in IT Service Management (ITSM), IT Service Management, Enterprise Service Management, IT Asset Management, AI-driven Automation, Codeless Configuration.

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