# Medallia

**Source:** https://www.startuphub.ai/startups/medallia
**Profile type:** Startup

> Enterprise experience management platform capturing customer and employee feedback to drive actionable business insights.

## About

Medallia provides an enterprise-grade experience management software platform that captures feedback and drives action for both customer and employee experiences. Its solutions span customer experience management, employee listening and activation, contact center optimization, and market research, leveraging AI and analytics to deliver insights. Medallia serves a wide range of industries, including automotive, financial services, healthcare, retail, and technology.

## Key facts

- **Slug:** medallia
- **Website:** https://www.medallia.com
- **Location:** Pleasanton, United States
- **Founded:** 2001-01-01
- **Employees:** 1915
- **Operating status:** Active
- **Total funding:** $340M
- **Sectors / tags:** Enterprise Software, Customer Experience, Employee Experience Management, Market Research, Analytics Platform, Workflow Automation, Business Intelligence, AI-Driven Insights
- **Social:**
  - LinkedIn: https://linkedin.com/company/medallia-inc.
  - Twitter: https://x.com/medallia
  - Facebook: https://facebook.com/MedalliaInc

## Frequently asked

### What does Medallia do?

Medallia provides an enterprise-grade experience management software platform that captures feedback and drives action for both customer and employee experiences. Its solutions span customer experience management, employee listening and activation, contact center optimization, and market research, leveraging AI and analytics to deliver insights. Medallia serves a wide range of industries, including automotive, financial services, healthcare, retail, and technology.

### What is Medallia's revenue?

StartupHub estimates Medallia's annual revenue at $417.1M (range $307.4M to $503.4M, 62% confidence), based on comparable companies in the sector.

### What is Medallia's valuation?

StartupHub estimates Medallia's effective valuation at $1.2B (range $839.4M to $1.6B, 25% confidence), based on comparable companies in the sector.

### How much funding has Medallia raised?

Medallia has raised a total of $340M in funding. The most recent round on record is Series D.

### Where is Medallia headquartered?

Medallia is headquartered in Pleasanton, United States.

### When was Medallia founded?

Medallia was founded in 2001.

### What industry does Medallia operate in?

Medallia operates in Enterprise Software, Customer Experience, Employee Experience Management, Market Research, Analytics Platform, Workflow Automation.

### How many employees does Medallia have?

Medallia has approximately 1915 people on record.

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