# ManageEngine ServiceDesk Plus

**Source:** https://www.startuphub.ai/startups/manageengine-servicedesk-plus
**Profile type:** Startup

> AI-driven IT help desk and asset management software for digital enterprises.

## About

ManageEngine ServiceDesk Plus is an AI-driven, unified service management platform that combines IT service management, IT asset management, and CMDB with enterprise service management capabilities for departments like HR, facilities, and finance. It enables organizations to design, automate, deliver, and manage critical IT and business services with intelligence powered by GenAI, offering both on-premises and cloud deployment options. The platform serves leading enterprises globally, providing high-value AI for ITSM across all editions without additional costs.

## Key facts

- **Slug:** manageengine-servicedesk-plus
- **Website:** https://www.manageengine.com/products/service-desk/
- **Location:** Pleasanton, United States
- **Founded:** 1996
- **Operating status:** Active
- **Sectors / tags:** IT Service Management (ITSM), IT Service Management, IT Asset Management, Help Desk Software, Enterprise Service Management, ITSM, Asset Management, CMDB, Workflow Automation, Customer Service Automation

## Frequently asked

### What does ManageEngine ServiceDesk Plus do?

ManageEngine ServiceDesk Plus is an AI-driven, unified service management platform that combines IT service management, IT asset management, and CMDB with enterprise service management capabilities for departments like HR, facilities, and finance. It enables organizations to design, automate, deliver, and manage critical IT and business services with intelligence powered by GenAI, offering both on-premises and cloud deployment options. The platform serves leading enterprises globally, providing…

### Where is ManageEngine ServiceDesk Plus headquartered?

ManageEngine ServiceDesk Plus is headquartered in Pleasanton, United States.

### When was ManageEngine ServiceDesk Plus founded?

ManageEngine ServiceDesk Plus was founded in 1996.

### What industry does ManageEngine ServiceDesk Plus operate in?

ManageEngine ServiceDesk Plus operates in IT Service Management (ITSM), IT Service Management, IT Asset Management, Help Desk Software, Enterprise Service Management, ITSM.

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