# Kayako

**Source:** https://www.startuphub.ai/startups/kayako
**Profile type:** Startup

> Customer service and help desk software unifying communication channels for businesses.

## About

Kayako provides a customer service and help desk software platform that enables businesses to manage customer interactions across various channels, including email, live chat, and social media. Their solution aims to unify these conversations into a single interface, offering features like AI-powered ticket management, automated responses, and customer insights to improve support efficiency and customer loyalty.

## Key facts

- **Slug:** kayako
- **Website:** https://www.kayako.com/
- **Location:** London, United Kingdom
- **Founded:** 2001-01-01
- **Employees:** 62
- **Operating status:** Active
- **Sectors / tags:** Customer Support Software, Help Desk Software, CRM Software, Live Chat Software, Customer Service Platform, AI-Powered Support, SaaS
- **Social:**
  - LinkedIn: https://www.linkedin.com/company/kayako
  - Twitter: https://x.com/Kayako
  - Facebook: https://www.facebook.com/kayako

## Frequently asked

### What does Kayako do?

Kayako provides a customer service and help desk software platform that enables businesses to manage customer interactions across various channels, including email, live chat, and social media. Their solution aims to unify these conversations into a single interface, offering features like AI-powered ticket management, automated responses, and customer insights to improve support efficiency and customer loyalty.

### Where is Kayako headquartered?

Kayako is headquartered in London, United Kingdom.

### When was Kayako founded?

Kayako was founded in 2001.

### What industry does Kayako operate in?

Kayako operates in Customer Support Software, Help Desk Software, CRM Software, Live Chat Software, Customer Service Platform, AI-Powered Support.

### How many employees does Kayako have?

Kayako has approximately 62 people on record.

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