# JIRA Service Management

**Source:** https://www.startuphub.ai/startups/jira-service-management
**Profile type:** Startup

> Atlassian's IT service management platform for high-velocity teams, integrating development, IT, and business operations.

## About

Jira Service Management (JSM) is Atlassian's comprehensive IT Service Management (ITSM) solution designed to streamline workflows and enhance collaboration between IT, development, and business teams. It empowers organizations to deliver exceptional service experiences at speed and scale, managing requests, incidents, changes, and assets efficiently. JSM is built on the Jira platform, offering deep integration with other Atlassian products and leveraging AI for automation and enhanced service delivery.

## Key facts

- **Slug:** jira-service-management
- **Website:** https://www.atlassian.com/software/jira/service-management
- **Location:** Sydney, Australia
- **Founded:** 2020-11-09
- **Employees:** 21598
- **Operating status:** Active
- **Total funding:** $118K
- **Sectors / tags:** ITSM, Enterprise Software, Workflow Automation, DevOps, Cloud Infrastructure, SaaS, Collaboration Tools, Customer Service Management, IT Operations Management, Service Desk Software
- **Social:**
  - LinkedIn: https://www.linkedin.com/company/atlassian/
  - Twitter: https://x.com/JiraServiceDesk
  - Facebook: https://www.facebook.com/Atlassian/

## Frequently asked

### What does JIRA Service Management do?

Jira Service Management (JSM) is Atlassian's comprehensive IT Service Management (ITSM) solution designed to streamline workflows and enhance collaboration between IT, development, and business teams. It empowers organizations to deliver exceptional service experiences at speed and scale, managing requests, incidents, changes, and assets efficiently. JSM is built on the Jira platform, offering deep integration with other Atlassian products and leveraging AI for automation and enhanced service de…

### How much funding has JIRA Service Management raised?

JIRA Service Management has raised a total of $118K in funding. The most recent round on record is Grant (prize money).

### Where is JIRA Service Management headquartered?

JIRA Service Management is headquartered in Sydney, Australia.

### When was JIRA Service Management founded?

JIRA Service Management was founded in 2020.

### What industry does JIRA Service Management operate in?

JIRA Service Management operates in ITSM, Enterprise Software, Workflow Automation, DevOps, Cloud Infrastructure, SaaS.

### How many employees does JIRA Service Management have?

JIRA Service Management has approximately 21598 people on record.

### What is JIRA Service Management's valuation?

StartupHub estimates JIRA Service Management's effective valuation at $420K (range $295K to $708K, 10% confidence), based on comparable companies in the sector.

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