Imperson develops enterprise chatbots for sales and marketing using a proprietary conversational AI technology. Already trusted by leading brands including Disney, Microsoft, Amazon, National Geographic, Universal, Moet Hennessy, Jack in the Box, Hyundai, CBS, Warner Music and more. imperson’s chatbots converse in natural language and can be tailored to every brand’s and character’s authentic voice. imperson supports all conversation interface modalities including text, voice, video, AR and VR on all major messaging platforms, and offers an end-to-end trusted process to build, test, launch, optimize, and maintain chatbots. Our chatbots support throughout the marketing and sales funnel including awareness, engagement, lead gen, and sales in a two-way dialogue that deeply engages customers, address customer questions, resolves issues, influences purchase decisions, improves loyalty and increases transactions.
We use Machine Learning for many different NLP and NLU algorithms, as well as for sentiment and user satisfaction analysis.