Imperson
Active

Enterprise chatbots for sales and marketing

Chatbot Customer Interaction Marketing
Deep Learning Machine Learning Natural Language Generation

Business Overview

DESCRIPTION

Imperson develops enterprise chatbots for sales and marketing using a proprietary conversational AI technology. Already trusted by leading brands including Disney, Microsoft, Amazon, National Geographic, Universal, Moet Hennessy, Jack in the Box, Hyundai, CBS, Warner Music and more. imperson’s chatbots converse in natural language and can be tailored to every brand’s and character’s authentic voice. imperson supports all conversation interface modalities including text, voice, video, AR and VR on all major messaging platforms, and offers an end-to-end trusted process to build, test, launch, optimize, and maintain chatbots. Our chatbots support throughout the marketing and sales funnel including awareness, engagement, lead gen, and sales in a two-way dialogue that deeply engages customers, address customer questions, resolves issues, influences purchase decisions, improves loyalty and increases transactions.

FOUNDED
January 2014
EMPLOYEES
17
BUSINESS MODEL
B2B2C
OFFERING TYPE
Software
BUSINESS STAGE
Launched
TOTAL FUNDING
$3 Million
SECTORS
Chatbot Customer Interaction Marketing

Funding Rounds

Date Announced

Funding Round

Amount Raised

Investors

November 2015
Seed
$2 M
March 2014
Pre-Seed
$1 M

AI Technology Stack

AI DESCRIPTION

We use Machine Learning for many different NLP and NLU algorithms, as well as for sentiment and user satisfaction analysis.

AI EMPLOYEES
3
AI APPLICATION
Horizontal AI
AI TYPES
Deep Learning Machine Learning Natural Language Generation Natural Language Processing
ML TYPES
Supervised Learning Unsupervised Learning
AI ALGORITHMS
Clustering Decision Trees Hidden Markov Model K-Means Naive Bayes Classifiers Nearest Neighbor Neural Networks Representation Learning Rule-Based Semantic Feature Space Similarity and Metric Learning Support Vector Machines
AI TOOLS
Keras Pytorch/Torch Scikit-Learn TensorFlow
CODING
C++ Python
AI HARDWARE
CPU GPU