# Haptik

**Source:** https://www.startuphub.ai/startups/haptik
**Profile type:** Startup

> AI-powered conversational platform for customer engagement and support.

## About

Jio Haptik builds enterprise-grade AI agents that deliver human-like customer experiences across channels like WhatsApp, Voice, and Web. Their platform enables businesses to create conversational AI agents for customer service, sales, booking, and lead qualification, leveraging advanced AI models and multilingual support. Haptik serves over 500 leading enterprises looking to enhance customer engagement and streamline operations.

## Key facts

- **Slug:** haptik
- **Website:** https://www.haptik.ai/
- **Location:** Mumbai, India
- **Founded:** 2013-01-01
- **Operating status:** Active
- **Total funding:** $10M
- **Sectors / tags:** Conversational AI, Voice AI, AI Chatbot, Customer Service Automation, Contact Center AI, API Platform, Generative AI, Enterprise Software
- **Social:**
  - LinkedIn: https://www.linkedin.com/company/haptik-inc
  - Twitter: https://twitter.com/haptik
  - Facebook: https://www.facebook.com/haptik

## Frequently asked

### What does Haptik do?

Jio Haptik builds enterprise-grade AI agents that deliver human-like customer experiences across channels like WhatsApp, Voice, and Web. Their platform enables businesses to create conversational AI agents for customer service, sales, booking, and lead qualification, leveraging advanced AI models and multilingual support. Haptik serves over 500 leading enterprises looking to enhance customer engagement and streamline operations.

### What is Haptik's valuation?

StartupHub estimates Haptik's effective valuation at $37.4M (range $25.0M to $60.0M, 10% confidence), based on comparable companies in the sector.

### How much funding has Haptik raised?

Haptik has raised a total of $10M in funding. The most recent round on record is Series A.

### Where is Haptik headquartered?

Haptik is headquartered in Mumbai, India.

### When was Haptik founded?

Haptik was founded in 2013.

### What industry does Haptik operate in?

Haptik operates in Conversational AI, Voice AI, AI Chatbot, Customer Service Automation, Contact Center AI, API Platform.

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